
Head - Learning and Development
2 weeks ago
As a seasoned professional in training delivery and operations, you will play a critical role in driving end-to-end delivery excellence across our tech upskilling and assessment programs.
This is an excellent opportunity for a strategic leader with a proven track record of scaling training teams, streamlining hiring processes, and owning delivery KPIs while aligning with client outcomes and business growth targets.
- Strategic Execution:
- Develop and own the training operations strategy aligned with organizational goals (e.g., placement outcomes, client cost-efficiency).
- Translate delivery priorities into tactical roadmaps: trainer supply readiness, scheduling SLAs, cost optimizations.
- Align hiring and trainer capability building with strategic L&D focus areas (e.g., GenAI, DevOps, Cloud, Java).
- Team Leadership:
- Lead and mentor a 3-pronged team: Trainer Hiring Lead, Trainer Manager, and Program Delivery Head.
- Foster collaboration across teams to prevent silos, resolve delivery bottlenecks, and ensure agility in resourcing.
- Operational Excellence:
- Implement training ops tech stack: Training Orchestra, accessplanit, Notion dashboards, or similar.
- Optimize trainer allocation, schedules, and SLAs using agile and data-driven processes.
- Own the
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