Fulfillment Expert

2 weeks ago

Pune Bengaluru Bangalore Chennai, India beBeeFulfillment Full time ₹ 1,04,000 - ₹ 1,30,878
Key Responsibilities

As a Fulfillment Professional, you will be responsible for managing and optimizing our business operations to ensure seamless delivery of our services.

  • Analysis and proactive demands from Business and get understanding of skill matrix, billing, cost, and location details along with start date.
  • Available supply to be submitted within 24 hours of Demand creation.
  • Incase of no supply available the Demand to be flashed for external hiring in max 48 hours.
  • Have periodic connect with Delivery Managers to understand and showcase the active evaluation and realized fulfillment for the Week/Month

Pool Management

  • Overall management of associates on bench/upcoming planned releases.
  • Scheduling pool connect with associate on weekly basis and having discussion on all active positions and current evaluation.
  • Manage updated repository of Skill Matrix, Updated profiles and tracking of profile submission at Requisition ID level.
  • Connect with resigned associates and prepare cases for potential retention cases

Evaluation Management

  • Responsible for scheduling the interview calls on available platforms based on panel/candidate availability.
  • Responsible for following up for detailed technical feedback from panel and managing the feedback in a central repository.
  • Ensuring the feedback are shared with candidates within timeline.
  • Sharing a weekly summary of pending evaluations with respective stakeholders

Upskilling Coordination

  • Responsible to work closely with Delivery and Training team and understand the skill gaps for each associate. Based on skill gap identified plan out upskilling/cross-skilling for associates.
  • Maintain tracking for all associates for training and scores received.
  • Maintain the scores data in portal.

Publishing Weekly Reports

  • Updating all reports (Shared/Dashboards/Portals) on daily basis.
  • Weekly reports to be sent to respective Practice stakeholder on current Demand and Supply Analysis
  • Prepare deck reports for discussions with Delivery for resourcing.
  • Creation of BHC projection report for VBU level.
  • Following up with Delivery for potential extension for upcoming auto-deallocation cases.
  • Follow up with Delivery to trace the resignation cases and wherever the replacements are identified.

Demand Forecast & Proactive Hiring

  • Working closely with Vertical Business Units and consolidate the upcoming forecasted demand and work on planning the potential mapping from upcoming releases and proactive joiners.
  • Closely work with Delivery and Talent Acquisition team for building a proactive pipeline based on Demand Forecast.
  • Regular follow-up/Buddy up calls to be done with upcoming joiners to resolve any doubts and help with any detail they may need.

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