Business Solutions Analyst
6 days ago
We seek a skilled Business Solutions Analyst to join our team at Genpact. As a key member of our Financial Crime Risk Management service line, you will be responsible for delivering high-quality outcomes while ensuring the utmost confidentiality and accuracy in conducting due diligence and surveillance on clients.
Key Responsibilities:
• Demonstrate PRIDE (Personal Responsibility in Delivering Excellence) in everything you do
• Deliver agreed-on outcomes to the highest quality and do so promptly
• Own the outcomes that you are assigned to, knowing you have the power of the global organization willing to support you
• Conduct due diligence/surveillance on clients assigned to you per policy, with the utmost confidentiality, and with a 100% accuracy
• Ensure client results are met and all processes and procedures are adhered to
Qualifications:
• University graduate
• Ability to understand the big picture, work independently, post, and call out to bring teams together to tackle issues
• Experience in building, appraising, and leading teams
• Ability to exercise independent judgment and discretion balancing highly sensitive casework
• Sound business communication (in English) is a must-have
• Exposure to contact centre operations
Preferred Qualifications:
• Proven Banking, Operations, or Financial Crime Risk Management experience
• Experience in Customer Lifecycle Management i.e. KYC, Client Onboarding, Product Fulfillment, Offboarding, Periodic Review, Client Middle Office experience
• Good analytical and problem-solving skills and ability to handle team and client discussions
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