Enterprise Security Solutions Expert

4 days ago


Bengaluru, Karnataka, India Menlo Security Inc. Full time

Menlo Security Inc. is a leading provider of cloud security solutions. We are seeking an experienced Enterprise Security Solutions Expert to join our team.

About the Role

The Senior Technical Account Specialist will be responsible for providing technical support and guidance to customers, ensuring successful deployment and management of our security solutions.

Key Responsibilities:
  • Customer Support: Provide technical assistance to customers, addressing their concerns and resolving issues in a timely manner.
  • Solution Design: Collaborate with customers to design and implement secure solutions, leveraging our expertise in cloud security.
  • Account Management: Manage customer relationships, identifying opportunities for growth and delivering exceptional service.
Requirements

To succeed in this role, you must have:

  • 5-8 years of experience in a similar position, with a strong background in cloud security and technical account management.
  • Excellent communication skills, both written and verbal, with the ability to present complex technical information to non-technical stakeholders.
  • Strong problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
About Menlo Security Inc.

We are a fast-growing company with a passion for innovation and customer satisfaction. Our culture is collaborative, inclusive, and fun, with a focus on empowering our employees to take ownership and make a meaningful impact.



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