
Lead Patient Care Services Professional
1 week ago
We seek an experienced professional to lead our patient care services, focusing on operational excellence and patient satisfaction.
The ideal candidate will have a Master's/Bachelor's degree in Hospital Administration, Healthcare Management, Nursing, or a related field, with at least 12 years of experience in managing outpatient and inpatient services, admissions, discharge, and front office operations. They should be able to develop and implement standardized processes for Front Office, Admission, and Discharge operations, ensure effective manpower planning, and collaborate with clinical, diagnostic, and treatment teams.
Key Responsibilities:
- Develop and implement efficient operational processes.
- Ensure optimal staffing deployment and supervision.
- Collaborate with multidisciplinary teams to deliver a seamless patient experience.
- Design and coordinate training programs.
- Analyze and document operating procedures.
Required Skills and Qualifications:
- Operational Expertise: Strong experience in managing both Outpatient and Inpatient services.
- Leadership & People Management: Proven ability to lead large teams and drive training initiatives.
- Patient-Centric Approach: Deep commitment to delivering high-quality patient experiences.
- Strategic & Collaborative Mindset: Ability to plan for department growth and coordinate effectively with clinical, diagnostic, and support teams.
Benefits include the opportunity to upskill and work with a dynamic team in a rapidly evolving healthcare environment.
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