Relationship Service Advisor

5 days ago

Jaipur, Rajasthan, India beBeeCustomer Full time ₹ 38,68,200
Job Overview

This role focuses on delivering high-quality customer service and support, ensuring timely resolution of customer queries and concerns. The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to multitask in a fast-paced environment.

Key Responsibilities:
- Provide exceptional customer service through effective communication, empathy, and problem-solving skills
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Collaborate with internal teams to ensure seamless service delivery and maintain high levels of customer satisfaction

Required Skills and Qualifications:
- Education: Graduate or Post-graduate degree in any field
- Experience: 1-4 years of experience in customer-facing roles, preferably in the banking industry
- Skills:
  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills
  • Ability to work in a team environment and adapt to changing priorities
  • Proficiency in Microsoft Office applications, particularly Excel and Word


Benefits:
- Competitive salary and benefits package
- Opportunities for career growth and development within the organization
- Recognition and rewards for outstanding performance
- Comprehensive training and support to enhance job skills and knowledge

Others:
- Work-life balance and flexible working arrangements
- Access to employee assistance programs and mental health resources
- Regular feedback and coaching to support personal and professional growth

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