Chief Policy Support Specialist

3 weeks ago


Hyderabad, Telangana, India LMV Financial Services Pvt Ltd Full time

**Company Overview**

LMV Financial Services Pvt Ltd is a leading financial services company that provides affordable loans with competitive interest rates and prioritizes customer satisfaction. With a focus on continuous improvement, we are looking for talented individuals to contribute to our team.

**Job Overview**

We are seeking a Full-Time Backend Support (Policy Renewal) professional to join our team in Hyderabad, Telangana, India. This role is suitable for candidates with less than 1 year of experience.

**Qualifications and Skills**

  • We are looking for a candidate with a Bachelor's degree in a relevant field.
  • Excellent verbal and written communication skills are essential.
  • Strong attention to detail and accuracy are required.
  • The ability to multitask and prioritize tasks effectively is crucial.
  • Good problem-solving and analytical skills are necessary.
  • Knowledge of insurance policies and renewal processes is a plus.
  • Proficient in using MS Office suite and CRM software.
  • Ability to work independently as well as in a team environment.
  • Customer-centric mindset and ability to empathize with customer needs.

**Roles and Responsibilities**

  • Provide support for policy renewal process and ensure timely completion.
  • Handle customer inquiries related to policy renewals and provide appropriate solutions.
  • Update customer information and policy details accurately in the system.
  • Collaborate with cross-functional teams to resolve customer issues and complaints.
  • Maintain confidentiality and adhere to company policies and guidelines.
  • Assist in generating reports and maintaining documentation related to policy renewals.
  • Stay updated with industry trends and regulatory changes related to policy renewals.
  • Identify opportunities for process improvement and provide suggestions to the team.
  • Meet individual and team targets to ensure service level agreements are met.


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