Cybersecurity Leadership Expert

3 days ago


Pune, Maharashtra, India VikingCloud India Full time
Senior Manager Professional Services

VikingCloud is a leading cybersecurity and compliance company that empowers businesses with predictive risk mitigation solutions.

About VikingCloud

We continuously monitor and analyze over 6+ billion online events every day, providing our 4+ million customers with the competitive edge they need to stay ahead of disruptions.

This Position

The Senior Manager of Professional Services will oversee multiple teams within VikingCloud's service delivery unit, ensuring exceptional customer experience, project execution, and team development.

  • Lead and manage service delivery teams to align projects with business objectives.
  • Oversee client assessments, quality assurance, and ensure timely project completion.
  • Provide technical guidance and mentorship to team members.
  • Engage directly with clients to scope projects and conduct debriefs.
  • Collaborate with Sales and Pre-Sales teams to deliver customer solutions.
  • Develop and manage team performance metrics and professional growth plans.
  • Ensure alignment with compliance standards and internal methodologies.
Qualifications

Candidates should have:

  • Experience managing and performing numerous customer assessments.
  • 7+ years of experience in cybersecurity and professional services.
  • Proven leadership experience in managing service delivery teams.
  • Proficiency in penetration testing tools such as Kali Linux, Metasploit, and Burp Suite.
  • Strong expertise in network protocols, vulnerability management, and incident response.
  • Experience working in dynamic environments and managing multiple projects.
  • Demonstrated experience with client engagement, project scoping, and delivery.
  • Mentorship skills to guide team members technically and professionally.
  • Proficiency in scripting languages like BASH, Python, Perl, and Ruby.
Benefits

VikingCloud offers a competitive salary range for this position, estimated between $120,000 and $180,000 annually, based on location and experience. The company is an equal opportunities employer and provides a comprehensive benefits package.



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