Key Data Insights Professional

6 days ago

Pune, Maharashtra, India beBeeDataAnalyst Full time ₹ 60,00,000 - ₹ 1,20,00,000
Job Title: Data Analyst

We are seeking a skilled Data Analyst to join our team. The ideal candidate will have experience in customer, operational and/or financial analysis and reporting.

Responsibilities:

  • Ensure data governance practices are followed.
  • Review and analyze data across our Salesforce environment.
  • Collect, aggregate, analyze complex data sets across our Salesforce environment identifying trends or patterns, areas of improvement and root cause analysis to understand the trends/issues.
  • Identify, investigate, and manage the resolution and escalation of data quality issues.
  • Create and maintain comprehensive documentation for data quality processes, standards and workflows.
  • Perform ongoing data quality audits.
  • Creation and generation of reports and dashboards on various metrics both quantitative and qualitative in Excel, Salesforce and other systems/tools.
  • Import, export, clean, transform, validate data.
  • Support with data validation, quality issues, integrity, accuracy, consistency and work to resolve impacting issues related to data elements, de-duplication and cleaning.
  • Responsible for reviewing data requests, data analyses, transformation, and data uploads into platform.
  • Ensuring all data migrations and data loads are completed in accordance with process.

Requirements:

  • 4+ years experience in customer, operational and/or financial analysis and reporting.
  • Salesforce.com database knowledge required, including Salesforce Dataloader.
  • Conduct data profiling to assess data quality and identify anomalies or inconsistencies.
  • Experience with data cleansing, data standardization and quality.
  • Strong analytical skills with the ability to efficiently handle and explain complex information in a clear and organized manner.
  • Strong experience Microsoft SQL data extraction and analysis; experience in Microsoft Excel analysis.
  • Excellent communication and stakeholder management skills.
  • Demonstrated ability to manage multiple, parallel initiatives, and meet established deadlines.

Preferred Qualifications:

  • Expertise in Salesforce Lightning Administration and configuration preferred (Sales Cloud, Service Cloud, Experience Cloud).
  • Microsoft PowerBI, Microsoft PowerPoint presentation building and formatting, and visualization tools like Tableau or Microsoft PowerBI.
  • Knowledge of data quality tools and techniques.
  • Advanced knowledge of Excel; proficient in formulas, vlookups, pivot tables, macros and modeling.

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