
Team Operations Director
1 week ago
We are seeking an experienced Operations Team Lead to manage our team effectively and achieve desired results.
The successful candidate will be responsible for:
- Managing daily workflow to ensure maximum capacity utilization
- Scheduling and ensuring adherence to project deadlines
- Overcoming operational challenges and providing support to team members
- Maintaining effective communication with US offices
- Performing quality checks and reporting on team performance
- Graduate or master's degree in any field
- Proven experience in managing teams in a BPO/KPO environment
- Strong leadership, communication, and problem-solving skills
- Ability to work under pressure and manage change
A challenging and fast-paced team-oriented environment where you can grow professionally and develop your skills.
You will have the opportunity to work closely with our US offices and contribute to our organization's success.
Career Progression:If you perform well in this role, you may have opportunities to advance to Senior Team Leader, Assistant Manager, or Operations Manager positions.
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