
Endpoint Security Specialist
7 days ago
Unlock the full potential of your organization's cybersecurity with our Sr. Endpoint System Engineer role.
Job DescriptionIn this pivotal position, you will serve as a trusted technical advisor to customers, leveraging your expertise in MDM, RMM, and Patch Management tools to deliver tailored solutions that meet their unique needs.
- Offer expert guidance through calls, emails, and chat, resolving complex technical queries and ensuring seamless customer experiences.
- Engage deeply with clients to understand their IT infrastructure, device management requirements, and security objectives, fostering long-term relationships built on trust and confidence.
- Collaborate closely with engineering, product, and sales teams to develop effective resolutions for product-related issues, driving innovation and growth within the organization.
- Deliver comprehensive training to clients and internal teams, documenting technical insights to enrich our knowledge base and inform future decision-making.
- Stay abreast of industry trends, product updates, and emerging technologies in the cybersecurity and endpoint management space, applying this expertise to drive business success.
To succeed in this challenging yet rewarding role, you must possess:
- A minimum of 3 years of experience in cybersecurity, specifically with MDM, RMM, or Patch Management tools.
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