
Business Operations Coordinator
2 days ago
Nap Chief is a fast-paced startup focused on creating lasting family memories through fashion-forward designs. We seek an Executive Support Specialist to work directly with the founder, managing schedules, ensuring task execution across teams, and streamlining business and personal responsibilities.
Key Responsibilities:
- Follow-ups & Execution Across Departments
- Track key deliverables and ensure completion across teams (Marketing, Growth, Social Media, Customer Support, HR, etc.).
- Follow up rigorously with department heads to ensure deadlines are met.
- Maintain a Delegation & Follow-up Sheet to track progress and bottlenecks.
- Handle escalations and keep the founder informed.
- Calendar & Task Management
- Manage and organize the founder's schedule, meetings, and daily priorities.
- Ensure all commitments, appointments, and follow-ups are met on time.
- Act as a gatekeeper, prioritizing urgent matters and filtering non-essential tasks.
- Communication & Reporting
- Serve as a liaison between the founder and different teams.
- Draft and manage emails, reports, presentations, and meeting notes.
- Consolidate updates from various departments and provide structured summaries.
- Organize weekly/monthly review meetings with clear agendas and action points.
- Research & Strategy Support
- Conduct research on business expansion, competitor analysis, and market trends.
- Prepare briefing materials, reports, and executive summaries for decision-making.
- Assist in drafting strategy documents and presentations.
- Office Administration & Personal Assistance
- Oversee office coordination and support operational tasks.
- Arrange travel bookings, appointments, and vendor management.
- Handle personal tasks such as scheduling, household coordination, and other administrative support.
Requirements
• 3-5 years of experience as an EA, PA, or Office Coordinator
• Background in E-commerce or Digital-first Businesses
• Highly proactive, self-motivated, and comfortable managing multiple stakeholders
• Ability to work independently and take ownership of responsibilities
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