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Chief Billing Operations Strategist
1 month ago
We are seeking a seasoned Director, Billing Manager to join our BILLING team in Pune or Chennai.
About the JobThis role is responsible for leading a Billing Product Support area consisting of multiple teams. The successful candidate will set departmental priorities, allocate resources, and develop policies to ensure client satisfaction.
Key Responsibilities- Leverage industry best practices to implement improvements.
- Manage performance, coach staff, and guide project management.
- Determine needed improvements through review and analysis of problems reported.
- Participate in long-term planning for the Billing function.
- Track and report on performance, and provide feedback at critical times.
- Maintain relationships with senior business leaders to report trends and needs.
- Lead a Billing area consisting of multiple teams.
To be successful in this role, you should have:
- A Bachelor's degree or equivalent combination of education and experience.
- A minimum of plus years of total work experience, with at least - plus years of management experience preferred.
- Experience in financial services, preferably in Billing Operations or with billing products like ORMB.
BNY Mellon offers competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and pay-for-performance philosophy. We provide access to flexible global resources and tools to support your life's journey, including generous paid leaves to support you and your family through significant moments.