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Expert Conversational AI Developer
3 weeks ago
Job Summary:
We are seeking a highly skilled Conversational AI Specialist to join our team. The ideal candidate will have extensive experience in designing, configuring, and deploying conversational AI experiences using Amazon Lex V2.
- Defining intents, utterances, and slots is a key responsibility for this role.
- Multiturn conversations and context management are also critical skills required for this position.
The successful candidate will lead the migration of existing bots or workflows from other platforms into Lex V2, ensuring functional completeness and improved user experience.
Key Responsibilities:
- Configure Amazon Lex Knowledge Bases and manage dynamic document sources.
- Handle Lex bot versioning, aliasing, and promotion across environments.
- Leverage Lex's native integrations with Lambda, Amazon Connect, and Cognito to deliver advanced conversational flows.
- Optimize language model performance using analytics and real-user feedback.
- Work closely with frontend, QA, and API teams to ensure successful Lex integration and functionality across platforms.
Requirements:
- Extensive hands-on experience with Amazon Lex V2.
- Custom intent and slot configuration.
- Multi-turn conversations and context management.
- Fallback and clarification handling.
Benefits:
- A competitive salary and benefits package.
- A culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications.
- The opportunity to work with cutting-edge technologies.
As a Conversational AI Specialist, you will have the chance to develop and implement innovative solutions that drive business results.