Senior Director of Quality Assurance

4 days ago


Gurgaon, Haryana, India EXL IT service management Full time
Job Description

We are seeking a Senior Director of Quality Assurance to oversee the development and implementation of Quality Assurance programs cross-functionally between operations and quality teams. This individual will drive improvements aimed at defect-free work, manage root cause analysis, and lead corrective actions.

Key Responsibilities
  • Develop and implement Quality Assurance programs to ensure high-quality products and services.
  • Collaborate with operations and quality teams to identify areas for improvement and implement corrective actions.
  • Analyze data to identify trends and areas for improvement in quality processes.
Requirements
  • Masters degree in a related field such as engineering, business administration, or quality assurance.
  • Minimum 5 years experience in a quality assurance or operational excellence role.
  • Proven track record of driving improvements and achieving results in a fast-paced environment.

What We Offer: A competitive salary and benefits package, opportunities for career growth and development, and the chance to work with a dynamic team.



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