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Luxury Sales Expert
1 week ago
**Company Overview**
C. Krishniah Chetty & Co. is a renowned luxury goods and jewelry industry leader, known for its exquisite fine jewelry collection.
With its headquarters located in Bangalore, the company boasts a significant presence with 51-200 employees dedicated to delivering unparalleled customer experiences. Learn more about us at our website: https://chettyco.com.
**Job Overview**
We are seeking a dedicated Showroom Sales Specialist to join our mid-level team in Bangalore Urban. This full-time position requires someone with a solid sales background and exceptional interpersonal skills to engage customers and drive sales.
Ideal candidates should possess 4 to 6 years of relevant work experience in the luxury goods or jewelry industry.
**Qualifications and Skills**
- Proven experience in sales negotiation, with an ability to close deals effectively and efficiently (Mandatory skill).
- Proficiency in customer relationship management (CRM) techniques to maintain and enhance client relationships.
- Experience with point of sale (POS) systems to manage transactions smoothly and accurately.
- Extensive product knowledge to effectively communicate features and benefits to potential clients.
- Strong inventory management skills to ensure proper handling and storage of luxury goods.
- Knowledge of retail merchandising strategies to maximize sales and maintain showroom aesthetics.
- Excellent communication skills to interact with a diverse clientele and team members professionally.
- Strong problem-solving abilities to address and resolve customer concerns swiftly and satisfactorily.
**Roles and Responsibilities**
- Engage with customers entering the showroom and build strong, long-lasting relationships with them.
- Demonstrate product features and benefits to customers to help them make informed purchasing decisions.
- Negotiate and close sales while ensuring an exceptional customer experience that reflects the brand's reputation.
- Maintain a well-organized and visually appealing showroom environment to enhance the overall shopping experience.
- Track inventory levels and work closely with management to ensure adequate product availability.
- Utilize the POS system for efficient transaction processing and documentation.
- Implement and follow retail merchandising guidelines to optimize sales opportunities.
- Handle customer inquiries and complaints proactively, ensuring the best resolution for both the customer and the company.