Career Guidance Specialist
3 weeks ago
About the Role
SkillCircle is a training organisation where we help millennials in building their career for today’s most in-demand skills. We are building and tapping different niches, communities, and subnetworks and eventually upskilling them together through SkillCircle training.
Job Description
As an Admission Counsellor at SkillCircle, you will be responsible for maintaining a constant communication channel with leads through phone, email, chat, and social media during the pre and post-sales processes.
You will maintain a detailed database of all interactions with the leads and provide constant feedback to the Student Experience Manager to optimise lead closure.
Key Responsibilities:
- Maintain a Positive Working Relationship with the Students
- Can Handle Sales Target Effectively
- Develop and Maintain a Positive Working Relationship with the Students
- Excellent Written and Spoken Communication Skills (English Proficiency)
- Strong Sales Bent of Mind, in Order to Understand and Effectively Communicate What Skill Circle is Offering to Its Prospective Students and Close Applications
- Approachable and Vibrant Personality
- Ability to Approach Any Situation with Patience and Very Strong Empathy
- Passion to Deliver the Highest Levels of Customer Service At all Times
- Basic Proficiency in Ms Office Suite (outlook, Word, Excel) is Preferable
- Demonstrated Highest Level of Integrity, Intellectual Honesty, and Strong Work Ethic
- Sharp, Analytical, and Thoughtful. Has Sound Judgment and Ability Solve On the Spot
- Proven Ability to Successfully Thrive in An Ambiguous Environment and Changing Market Conditions
- Consistent Effort, Intense Commitment, Perseverance and Willingness to Go Above and Beyond When Needed
Requirements
Immediate joiner with good experience as Admission counsellor in an edtech company.
Excellent Written and Spoken Communication Skills (English Proficiency).
Strong Sales Bent of Mind, in Order to Understand and Effectively Communicate What Skill Circle is Offering to Its Prospective Students and Close Applications.
Approachable and Vibrant Personality.
Ability to Approach Any Situation with Patience and Very Strong Empathy.
Passion to Deliver the Highest Levels of Customer Service At all Times.
Basic Proficiency in Ms Office Suite (outlook, Word, Excel) is Preferable.
Demonstrated Highest Level of Integrity, Intellectual Honesty, and Strong Work Ethic
Job Types: Full-time
Experience: Minimum 1 year experience in Education Sales Counseling
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