Chief Operations Officer
2 days ago
About Skuad: a Payoneer company:
We are seeking a seasoned Chief Operations Officer to lead our HR Services team.
Estimated Salary: $120,000 - $180,000 per annum
This role is based in (remote location).
Job Description:
The Chief Operations Officer will oversee the day-to-day operations of the HR Services team, ensuring seamless delivery of services and adherence to Service Level Agreements (SLAs).
Main Responsibilities:
- Team Management: Lead, mentor, and develop the HR Ops team to achieve their goals, fostering a collaborative culture and ensuring smooth communication.
- Operational Oversight: Manage daily operational activities, developing and maintaining Standard Operating Procedures (SOPs), workflows, and process improvements.
Program Management:
- Plan, execute, and monitor key HR initiatives and programs, ensuring alignment with organizational goals and timelines.
- Develop and track operational metrics, create dashboards, and provide actionable insights.
Metrics and Reporting:
- Present regular updates to leadership and key stakeholders on operational performance and progress.
- Collaborate with cross-functional teams, vendors, and clients to ensure seamless operations.
Qualifications:
- 5–8 years of experience in HR Operations or a related field.
- Proven track record in managing teams and executing programs.
- Strong analytical and data-driven mindset.
- Proficiency in project management tools.
- Excellent interpersonal and communication skills.
- Knowledge of global HR compliance and payroll processes is a plus.
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