Chief Operations Officer

2 days ago


Gurgaon, Haryana, India Skuad: a Payoneer company Full time

About Skuad: a Payoneer company:

We are seeking a seasoned Chief Operations Officer to lead our HR Services team.

Estimated Salary: $120,000 - $180,000 per annum

This role is based in (remote location).

Job Description:

The Chief Operations Officer will oversee the day-to-day operations of the HR Services team, ensuring seamless delivery of services and adherence to Service Level Agreements (SLAs).

Main Responsibilities:

  • Team Management: Lead, mentor, and develop the HR Ops team to achieve their goals, fostering a collaborative culture and ensuring smooth communication.
  • Operational Oversight: Manage daily operational activities, developing and maintaining Standard Operating Procedures (SOPs), workflows, and process improvements.

Program Management:

  • Plan, execute, and monitor key HR initiatives and programs, ensuring alignment with organizational goals and timelines.
  • Develop and track operational metrics, create dashboards, and provide actionable insights.

Metrics and Reporting:

  • Present regular updates to leadership and key stakeholders on operational performance and progress.
  • Collaborate with cross-functional teams, vendors, and clients to ensure seamless operations.

Qualifications:

  • 5–8 years of experience in HR Operations or a related field.
  • Proven track record in managing teams and executing programs.
  • Strong analytical and data-driven mindset.
  • Proficiency in project management tools.
  • Excellent interpersonal and communication skills.
  • Knowledge of global HR compliance and payroll processes is a plus.


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