IT Infrastructure Manager
3 days ago
Job Summary
We are seeking an experienced System Administrator to join our team at Real Time Data Services (P). Ltd. as a key member in maintaining the stability and performance of our IT infrastructure.
The ideal candidate will be responsible for designing, organizing, and modifying our computer systems to ensure they operate effectively. This includes evaluating and assessing systems to identify areas for improvement and implementing changes to optimize their performance.
About the Role
In this role, you will be responsible for managing, configuring, and maintaining physical and virtual servers. You will monitor server performance, uptime, and system health to ensure high availability and perform server installations, upgrades, and patches as needed.
You will also provide troubleshooting and issue resolution for servers, tools, and endpoints-related problems. Additionally, you will have hands-on experience with Microsoft 365 suites and services, including licenses management, and experience with RMM tools like Kaseya and ConnectWise.
Key Responsibilities
- Manage, configure, and maintain physical and virtual servers
- Monitor server performance, uptime, and system health to ensure high availability
- Perform server installations, upgrades, and patches as needed
- Provide troubleshooting and issue resolution for servers, tools, and endpoints-related problems
- Hands on Microsoft 365 suites and services including licenses management
- Experience in any RMM Tools like Kaseya, ConnectWise etc.
- Experience in ticketing tools like Zohodesk, ServiceNow etc.
- Knowledge or experience in JIRA and Confluence Administration
- Experience in Patch management for Operating systems and applications
- Knowledge and experience in any virtual infrastructure management like (Vmware, OpenStack, HyperV)
- Participate in capacity planning and forecasting based on usage trends and business needs
- Provide regular reports on server performance, billing status, and any identified issues or service interruptions
- Provide support to the users on various applications and tools
- Understanding of cloud infrastructure (e.g., AWS, Azure, Google Cloud) is a plus
- Knowledge or experience of Biometric and CCTV management
- Provide after-hours support for Infrastructure related emergencies as well occasional weekend maintenance
Requirements
- 3-5 years of experience as System Administrator
- Hands-on experience or knowledge of Windows/Linux/Mac OS environments
- Hands-on experience of Microsoft 365 suite (Exchange, Teams, SharePoint, OneDrive etc.)
- Knowledge & Experience Windows Active Directory, GPOs, DNS, DHCP, File Server, Print Server
- Knowledge & Experience of any Remote Monitoring tool like SCCM, Intune, Kaseya VSA, Automate
- Knowledge of Networking like LAN, WAN, VLANs, Firewall, OSI and TCP/IP model
- Knowledge & Experience various endpoint security tools like CrowdStrike, Zscaler, etc.
- Ability to perform remote troubleshooting and provide clear instructions
- Excellent problem-solving and multitasking skills
- BSc/BCA/MCA/B-Tech/M-Tech in IT/Computer Science or relevant field from a recognized Institutions
- Any professional certification will be add-on (A+, N+, MCSE, CCNA, Azure, AWS)
- 5+ years of experience in server administration or data center operations
Estimated Salary: ₹600,000 - ₹900,000 per annum
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