
Office 365 Technical Lead
2 days ago
This role involves overseeing the management and support of Office 365 services, including Exchange Online, Teams, and OneDrive.
Main Responsibilities:
- Manage and maintain Office 365 services to ensure optimal performance and user experience.
- Plan and execute migrations, updates, and integrations with other systems.
- Develop and implement best practices for Office 365 configurations and procedures.
- Troubleshoot and resolve issues related to Office 365 services, collaborating with IT professionals as needed.
- Monitor and manage service health and incident management for Office 365.
- Implement and manage multi-factor authentication and other security measures.
- Coordinate with Microsoft support for issue resolution and service requests.
- Develop and maintain documentation for Office 365 configurations and procedures.
Key Skills and Qualifications:
- Strong understanding of Azure and on-premise Active Directory.
- Experience with AADConnect and directory synchronization.
- Excellent problem-solving skills and ability to troubleshoot complex technical issues.
- Strong communication and collaboration skills, with ability to work effectively with IT professionals and non-technical stakeholders.
- Ability to stay up-to-date with the latest Office 365 features and updates.
- Knowledge of data backup and recovery processes.
- Experience with Office 365 groups and distribution lists.
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