Senior Database Specialist

4 days ago


Bengaluru, Karnataka, India SAP Full time

Database Operations Role Summary

We are seeking a skilled Senior Database Specialist to join our team in Global Database operations. This role will be responsible for key database deliverables and driving escalations as a technical specialist in the area of performance and troubleshooting of SAP HANA. As a SAP HANA/MSSQL senior specialist, you will be the Single Point of Contact (SPOC) for strategic customer contact from a technical standpoint for SAP HANA/MSSQL. Your key responsibilities will include collaborating closely with our problem management, incident management, and technical architecture teams to discuss potential performance issues and de-escalate situations.

Key Responsibilities:

  • Drive escalations and act as a technical specialist in performance and troubleshooting of SAP HANA
  • Collaborate with problem management, incident management, and technical architecture teams
  • Discuss potential performance issues and de-escalate situations
  • Manage key database deliverables

Requirements:

  • 8 - 10 years of database expertise
  • At least 5+ years experience on SAP HANA/MSSQL
  • Deep technical understanding in SAP HANA Database/ MSSQL
  • Experience in DB installation, upgrade, planning, and implementation
  • Experience in troubleshooting and performing root cause analysis

Nice to Have:

  • Knowledge in performance troubleshooting and optimization
  • Well organized, willing to learn and own topics and share knowledge with the team
  • Ability to drive escalation to closure by engaging with different stakeholders
  • Understanding of different hyperscalers

Our Team:

Our team is highly diverse and spread across the globe. We manage close to 25K+ databases and growing, predominantly SAP HANA, followed by Sybase ASE, DB2, Sybase IQ, MSSQL. We believe in a collaborative and caring team environment with a strong focus on learning and development.



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