Senior Database Specialist
4 days ago
Database Operations Role Summary
We are seeking a skilled Senior Database Specialist to join our team in Global Database operations. This role will be responsible for key database deliverables and driving escalations as a technical specialist in the area of performance and troubleshooting of SAP HANA. As a SAP HANA/MSSQL senior specialist, you will be the Single Point of Contact (SPOC) for strategic customer contact from a technical standpoint for SAP HANA/MSSQL. Your key responsibilities will include collaborating closely with our problem management, incident management, and technical architecture teams to discuss potential performance issues and de-escalate situations.
Key Responsibilities:
- Drive escalations and act as a technical specialist in performance and troubleshooting of SAP HANA
- Collaborate with problem management, incident management, and technical architecture teams
- Discuss potential performance issues and de-escalate situations
- Manage key database deliverables
Requirements:
- 8 - 10 years of database expertise
- At least 5+ years experience on SAP HANA/MSSQL
- Deep technical understanding in SAP HANA Database/ MSSQL
- Experience in DB installation, upgrade, planning, and implementation
- Experience in troubleshooting and performing root cause analysis
Nice to Have:
- Knowledge in performance troubleshooting and optimization
- Well organized, willing to learn and own topics and share knowledge with the team
- Ability to drive escalation to closure by engaging with different stakeholders
- Understanding of different hyperscalers
Our Team:
Our team is highly diverse and spread across the globe. We manage close to 25K+ databases and growing, predominantly SAP HANA, followed by Sybase ASE, DB2, Sybase IQ, MSSQL. We believe in a collaborative and caring team environment with a strong focus on learning and development.
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