Technical Tax Consultant

We are seeking a skilled professional to provide comprehensive production support for tax management systems and their integration with enterprise resource planning platforms.

This role requires a blend of tax domain expertise and technical troubleshooting capabilities to maintain critical tax management systems and ensure accurate tax calculations and reporting.

Key Responsibilities:

• Apply expertise in indirect taxation including sales & use tax, value-added tax, goods and services tax, and withholding tax across different jurisdictions.
• Maintain and troubleshoot vertex tax calculation rules, tax jurisdictions, and product taxability assignments.
• Support ERP integrations with vertex (e.g., oracle fusion and internal systems).
• Ensure accuracy of tax rates, exemptions, and tax determinations.
• Manage tax configuration, tax categories, and exemption certificates within vertex.
• Support tax reporting and compliance, including generating reports for tax filing and audit purposes.
• Handle tax accruals and reconciliations to ensure general ledger accuracy.
• Receive, analyze, and prioritize related support tickets.
• Provide timely solutions to users.
• Document resolution steps and knowledge base articles.
• Support system upgrades and patches.
• Monitor system performances and recommend improvements.

Technical Operations:

• Perform sql & data analysis by querying ERP and vertex databases for tax calculations, transaction history, and reconciliation.
• Troubleshoot ERP-vertex integration issues including debugging tax calculation problems, missing tax rates, and incorrect invoice tax postings.
• Maintain API data feeds including vertex api calls, rest/soap integrations, and data flow between vertex and ERP systems.
• Implement performance optimization by identifying slow queries, resolving batch processing issues, and improving tax data loads.
• Support FBDI & ADFdi usage for importing and updating tax rates, transactions, and exemption certificates in oracle fusion.

Compliance & Reporting:

• Support tax reporting for compliance (sales & use tax, VAT/GST returns, withholding tax reports, 1099/1042 forms, etc.).
• Assist in SOX audits, ensuring controls, documentation, and approvals are in place for tax processes.
• Reconcile tax liabilities in vertex vs. ERP tax subledger vs. GL postings.
• Prepare and validate audit-ready tax reports for external and internal audits.
• Ensure compliance with vertex tax engine updates (new tax rates, regulatory changes, etc.).

Operational Support:

• Utilize vertex support website (myvertex) for issue resolution.
• Create and manage support tickets.
• Access vertex knowledge base, release notes, and patches.
• Follow up on issue resolutions and track service requests.
• Test tax rate updates and system upgrades.
• Coordinate regression testing for ERP and vertex quarterly updates.
• Assist accounting, tax, and finance teams with vertex-related issues.
• Document troubleshooting steps and best practices for tax processing.

Required Qualifications:

• Strong understanding of indirect taxation (sales & use tax, VAT, GST, withholding tax).
• 5+ years experience with vertex tax systems and ERP integrations.
• Knowledge of tax calculation rules, jurisdictions, and product taxability assignments.
• Proficiency in SQL and data analysis.
• Experience troubleshooting API integrations and data feeds.
• Understanding of tax compliance reporting requirements.
• Familiarity with SOX audit requirements for tax processes.
• Experience with FBDI & ADFdi for data imports and updates.
• Strong problem-solving skills for complex tax calculation issues.
• Ability to document and communicate technical solutions effectively.