Senior IT Operations Manager

4 hours ago


Pune, Maharashtra, India Wipro Full time

Company Overview

Wipro is a global information technology, consulting and business process services company. Our company is committed to using digital technology to make a positive impact on the world.

About the Role
This role is responsible for providing technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations.

Key Responsibilities:
  • Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/middleware/ backup)
  • Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution
  • Conduct technology capacity planning by reviewing the current and future requirements
  • Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable
  • Strategize & implement disaster recovery plans and create and implement backup and recovery plans
  • Manage the day-to-day operations of the tower
  • Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues
  • Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower
  • Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges
  • Develop shift roster for the team to ensure no disruption in the tower
  • Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.
  • Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps

Salary Range:$120,000 - $180,000 per annum

Benefits:
  • A competitive salary package
  • A comprehensive benefits program
  • Ongoing training and development opportunities
  • A collaborative and dynamic work environment


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