Senior Network Infrastructure Specialist

4 weeks ago

Bengaluru, Karnataka, India Société Générale Assurances Full time

Job Summary

Société Générale Assurances is seeking a highly skilled Senior Network Infrastructure Specialist to lead the design, implementation, and maintenance of our wireless network infrastructure. As a key member of our network engineering team, you will be responsible for configuring and installing network devices and appliances, monitoring network performance and integrity, and assisting in the planning and deployment of new network infrastructure.

Key Responsibilities

  • Configure and install network devices and appliances
  • Monitor network performance and integrity
  • Assist in the planning and deployment of new network infrastructure
  • Research hardware and software solutions and create plans, including layouts and product specifications
  • Research and analyze network technologies and present suggestions to improve existing network
  • Subject Matter Expert on Router, Switch, Wireless Controller, Cisco ISE, NAC, Cisco Prime, and MSE
  • Software and Hardware Legacy Refresh activities
  • Software and Hardware Vulnerability addressing on need basis
  • Capacity Management and reports
  • Documentation and architecture Diagrams
  • Proficient in analysis and problem-solving, ability to work with other teams, and ability to assess customer needs and determining appropriate solutions
  • Ensure that assigned infrastructure at the client site is configured, installed, tested, and operational
  • Identify problems and errors prior to or when they occur and log all such incidents in a timely manner with the required level of detail
  • Leverage knowledge articles to investigate and resolve second-line support calls assigned
  • Provide remote support to clients
  • Help to Identify the root cause of incidents and problems. Prepare RCA for business-critical incidents and downtime
  • Participate in daily performance huddles, identify causes of performance shortcomings, and provide suggestions for improvement
  • Perform the role of operations specialist during shift to monitor SLA/OLA and ensure all measures are taken to avoid breaches
  • Develop detail work instructions for L1 Engineers to follow and complete requests, process events, and resolve incidents
  • Review the recurring or high-impact incidents and manage them through problem management process
  • Submit change implementation plan with risk/Impact assessments and roll-back actions

Requirements

  • Collaborating with the network engineering team to design, implement, and maintain WLAN network infrastructure
  • Installing and configuring networking hardware and upgrade of WLAN devices – WLC, AP, Cisco Prime
  • Experience in WLC features deployment like High Availability and Flexconnect
  • Proficient supporting vendor IOS command line for Cisco networks
  • Experience with Cisco WLC's (9800)
  • Experience with Cisco catalyst model APs – 9135 is a plus
  • Experience in ISE profiling is a plus
  • Experience in generating Heat maps & managing the devices in Cisco Prime
  • Experience in Site Survey tools is a plus
  • Experience in DNAC is a plus – WLC & ISE integration
  • Experience in ISE on Radius & TACACS authentications
  • Experience in ISE on Guest & Hotspot portal configurations
  • Good in troubleshooting experience of the Clients authentications
  • Experience in working remote site office network
  • Conducting regular network performance tests
  • Excellent interpersonal and customer service skill
  • Excellent experience in Security protocols – WPA2 & WPA3 Encryption
  • Experience in Packet Analysis via Wireshark and sniffer capture
  • Understanding of network automation tools
  • Excellent organizational skills and attention to detail
  • Experience in server operations – VMWare, Server Operating Systems, is a plus
  • Basic understanding of at least one scripting or programing language
  • Experience in Aruba

Why Société Générale Assurances

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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