Quality Assurance Manager

3 weeks ago


Hyderabad, Telangana, India IKS Health Full time

Join IKS Health as a Quality Assurance Manager to lead our team in delivering high-quality outcomes and maintaining our quality SLAs.

Responsibilities:

1. Manage a team of 15-18 Quality Experts to ensure timely completion of audits, reports, and analysis.

2. Enable business to deliver high-quality and faster outcomes by adhering to our quality framework.

3. Identify and lead Lean Six Sigma/Continuous Improvement projects to drive improvement in our processes.

4. Drive ideation to invite potential ideas for improvement and help the team achieve core deliverables.

5. Collaborate with cross-functions to make action plans and drive results.

Qualifications / Eligibility:

1. Graduate in any discipline.

2. US Healthcare background with experience in Revenue Cycle Management preferred.

3. Trained/Certified Lean Six Sigma Green Belt/Black Belt.

4. Minimum 2 years in team management roles.

Skills:

1. Effective coaching and feedback skills.

2. Ability to analyze data and derive insights.

3. Strong report management skills.

4. Skills in numerical and statistical analysis.



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