Quality Assurance Manager
3 weeks ago
Join IKS Health as a Quality Assurance Manager to lead our team in delivering high-quality outcomes and maintaining our quality SLAs.
Responsibilities:
1. Manage a team of 15-18 Quality Experts to ensure timely completion of audits, reports, and analysis.
2. Enable business to deliver high-quality and faster outcomes by adhering to our quality framework.
3. Identify and lead Lean Six Sigma/Continuous Improvement projects to drive improvement in our processes.
4. Drive ideation to invite potential ideas for improvement and help the team achieve core deliverables.
5. Collaborate with cross-functions to make action plans and drive results.
Qualifications / Eligibility:
1. Graduate in any discipline.
2. US Healthcare background with experience in Revenue Cycle Management preferred.
3. Trained/Certified Lean Six Sigma Green Belt/Black Belt.
4. Minimum 2 years in team management roles.
Skills:
1. Effective coaching and feedback skills.
2. Ability to analyze data and derive insights.
3. Strong report management skills.
4. Skills in numerical and statistical analysis.
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