Travel Itinerary Expert

3 days ago


Gurgaon, Haryana, India Alike Full time

Alike is a passionate travel company that enables content creators to share their stories and travellers to find their dream itineraries.

We are looking for enthusiastic professionals with a get-it-done mindset to join our mission. Hard work is essential, but keeping our promises and delivering on commitments are even more important.

The role

As a Travel Itinerary Expert, you'll serve as the bridge between our customers and their next great adventure. Your expertise will guide travellers, ensuring they have a seamless, exciting, and personalized experience.

Key responsibilities:

  • Customer Consultation: Engage with customers to understand their travel preferences, needs, and budgets.
  • Travel Planning: Utilise our suite of online tools and resources to research, plan, and curate bespoke travel itineraries.
  • Generating Profitable Sales: Use travel expertise and customer influencing skills to drive bookings and increase profitability.
  • Booking Management: Assist clients with booking accommodations, transportation, tours, and other travel-related services.
  • Ongoing Support: Provide clients with real-time assistance during their trips, ensuring their experiences are smooth and enjoyable.
  • Stay Updated: Continuously monitor and stay informed about global travel trends, destination updates, and any travel advisories or restrictions.
  • Feedback Loop: Collect and analyze feedback from travelers to constantly refine and improve our offerings.

Salary: $60,000 - $80,000 per year, depending on experience.

Key requirements for the role:

  • At least 1 year experience in the travel industry, in a travel package sales role.
  • Strong knowledge of popular travel destinations, culture, and trends.
  • Proven track record of meeting or exceeding travel sales targets.
  • Proficiency in using travel booking systems and software.
  • Excellent communication (both written and verbal) and negotiation skills.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
  • Problem-solving skills and the ability to handle challenging customer situations with empathy and grace.

Benefits:

Competitive salary and benefits, attractive sales commission, and a supportive team to help you grow.



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