
Business Operations Manager
4 days ago
Leadership Role:
The Team Lead position oversees day-to-day operations within the Audit & Assurance Department, ensuring timely client communication, quality review of work, team discipline, and knowledge transfer. Strong leadership is required to mentor project leaders, manage client expectations, and drive operational efficiency while fostering a culture of continuous learning within the team.
Key Responsibilities:
- Ensure daily client communication on project status and timely reporting.
- Review team outputs (workings, audit reports, and certifications) and maintain structured review documentation.
- Track and consolidate daily work submissions from project leaders.
- Facilitate learning initiatives and conduct knowledge-sharing sessions.
- Conduct daily team huddles and periodic meetings with senior management.
- Cascade training received from senior management to project leaders.
- Guide team members to achieve performance benchmarks and maximize their output.
- Maintain discipline and professional conduct at client premises.
- Prepare and present project observations to senior management monthly.
- Identify and groom potential leaders across different projects.
- Create internal project backups regularly to ensure smooth handovers.
Skills Required:
Technical Skills:
- Strong understanding of audit & assurance standards and processes.
- Expertise in reviewing and analyzing audit work papers.
- Knowledge of MIS reporting, compliance requirements, and documentation.
- Proficiency in MS Office tools (Excel, PowerPoint, Word).
Soft Skills:
- Leadership and team management abilities.
- Excellent communication and interpersonal skills.
- Analytical thinking and problem-solving.
- Time management and ability to prioritize tasks.
- Mentoring and coaching capability to develop future leaders.
- Discipline, integrity, and client-focused mindset.
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