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2 weeks ago
This role involves designing and implementing customer care and billing (CC&B) solutions using Oracle Utilities C2M suite. The ideal candidate will leverage deep knowledge of Oracle Utilities C2M to drive business value in the utility industry.
Key Responsibilities- Design and implement CC&B solutions using Oracle Utilities C2M, ensuring seamless integration with field service management platforms.
- Develop and integrate meter data management (MDM) capabilities with C2M, facilitating real-time data analytics.
- Architect service and asset-based architecture within C2M, guaranteeing data integrity and high-performance data management.
- Implement smart grid gateway (SGG) for integration with head-end systems, enabling efficient data exchange.
- Expertly manage meter-to-cash (M2C) processes, including billing, meter reads, usage processing, VEE, exceptions handling, and service orders.
- Collaborate with cross-functional teams to develop and implement Customer Information Systems (CIS), MDM, and utility operations.
- Utilize Oracle Utilities Application Framework (OUAF) to streamline development and deployment of C2M solutions.
- Proficient in Oracle Integration Cloud (OIC), SOA Suite, and Oracle MFT, enabling seamless integration with various systems.
- Familiarity with web services, REST/SOAP APIs, and event-driven architecture, ensuring efficient data exchange.
- Knowledge of head-end system integration, AMI, and SCADA data flows via SGG or custom adapters, facilitating real-time data analytics.
- Strong experience in data modeling, batch processing, schema design, and validation rules within Oracle Utilities applications, guaranteeing data integrity.
- Understanding of Oracle Database, SQL/PLSQL, and performance optimization techniques, ensuring high-performance data management.
- Knowledge of role-based access control, security policies, and data privacy standards, maintaining data confidentiality.
- Proven track record of designing enterprise utility architectures and delivering large-scale Oracle Utilities solutions.
- Ability to produce high-quality technical documentation and architecture blueprints, communicating complex concepts effectively.
- Strong communication and stakeholder management skills, ensuring successful collaboration with both technical and business-facing teams.
- Capability to lead cross-functional teams and conduct architecture reviews and workshops, driving consensus and alignment.
- Risk identification and mitigation planning in solution delivery, ensuring proactive risk management.
- Exposure to cloud migration strategies and hybrid models, facilitating seamless transition to cloud-based environments.
- Experience working with Oracle Utilities C2M suite and its related technologies is highly desirable.
- A strong understanding of the utility industry and its challenges is essential for success in this role.
- The ideal candidate will be able to work independently and as part of a team, prioritizing tasks and managing multiple projects simultaneously.
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