Expert Cloud Architect

As a Cloud Solution Architect, you will be responsible for designing and delivering scalable cloud-native solutions leveraging Microsoft Azure's PaaS and AI portfolio. Your expertise in Azure PaaS and Azure AI services will enable you to architect, design, and deliver complex solutions that meet the needs of our customers.

• Provide architectural reviews and technical guidance to Support for Mission Critical (SfMC) customers, focusing on the reliability, security, and performance of Azure PaaS and AI workloads.
• Take end-to-end ownership and accountability of technical deliverables, ensuring alignment with customer business outcomes and Microsoft's best practices.
• Identify architectural risks, design gaps, and operational inefficiencies across services like Azure App Service, Azure Functions, API Management, Azure Cognitive Services, and Azure OpenAI, and recommend actionable remediations.
• Engage with SfMC stakeholders to drive architectural validation, incident prevention, and workload health improvements through proactive engagements and deep technical assessments.
• Champion responsible AI adoption by advising on governance, ethical usage, and technical integration of Azure OpenAI and Cognitive Services within mission-critical applications.
• Collaborate closely with Microsoft engineering and support teams to address escalations, share feedback, and align solutions with platform evolution.
• Drive creation and reusability of IP, including scripts, tools, and technical documentation to support scalable SfMC engagements.
• Act as a trusted advisor to customer architects and engineers, influencing long-term technical strategy for stability, resilience, and innovation.

• 5 years of hands-on technical engineering experience with one or more programming languages such as C, Python, Java, JavaScript, or TypeScript.
• 5 years of experience in architecting and developing enterprise-grade applications using Azure PaaS services, including but not limited to Azure App Services, Azure Functions, Azure API Management, Azure Container Apps, AKS, ACI.
• Proven expertise in designing microservices-based architectures, serverless patterns, and containerized workloads.
• Experience in AI/ML model integration into cloud applications using Azure OpenAI, Azure Cognitive Services, Vision, Language, Search, Speech, etc., Azure AI Studio, AI Foundry.
• Strong understanding of DevOps/DevSecOps practices with proficiency in tools such as GitHub Actions or Azure DevOps Pipelines.
• Experience with Infrastructure as Code (IaC) using Bicep, Terraform, or ARM templates.
• Demonstrated experience with monitoring and diagnostics using Azure Monitor, App Insights, Log Analytics, Grafana, or Prometheus.
• Outstanding communication and stakeholder management skills, with experience delivering technical guidance to developers, architects, and business stakeholders.
• Ability to thrive in fast-paced and ambiguous environments while driving clarity and business outcomes.

• Strong expertise in .NET Core, .NET Framework, or Python-based backend services.
• Familiarity with the Microsoft Cloud Adoption Framework and Well-Architected Framework.
• Working knowledge of Azure Security Center, Managed Identities, RBAC, and network security in cloud environments.
• Hands-on experience with CI/CD automation, container registries, and Helm charts.
• Familiarity with relational and NoSQL services such as Azure SQL, Cosmos DB, or PostgreSQL Hyperscale.
• Knowledge of multi-cloud environments, AWS/GCP, is a plus.
• Experience integrating AI into line-of-business applications or chat-based interfaces using Microsoft Copilot or Conversational AI tools.
• Strong customer obsession and a growth mindset.

We are an equal opportunity employer and welcome applicants from diverse backgrounds. We offer a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development.