Credit Portfolio Manager

21 hours ago


Tirupati, Andhra Pradesh, India beBeeCredit Full time ₹ 11,35,000 - ₹ 14,92,500

Unlock the Power of Credit Recovery

At our organization, we are revolutionizing how India manages credit. We are dedicated to making financial literacy and credit access simple, actionable, and inclusive for underserved Indians.

We have launched personalized credit consulting and empowered millions of users to take control of their credit health, becoming one of India's fastest-growing credit score & management platforms.

This role drives recoveries on overdue loans with a focus on Personal Loans (PL), Business Loans (BL), and Auto Loan portfolios by engaging with customers, negotiating settlements, and ensuring account closures.

  • Key Responsibilities:
  • Contact delinquent customers via calls to follow up on overdue payments.
  • Manage BL/PL/Auto Loan portfolios across DPD buckets.
  • Offer closure, settlement, or restructuring options aligned with internal policies.
  • Maintain calling discipline and track PTPs, callbacks, and payments.
  • Ensure compliance standards are met in customer communication and data handling.
  • Prepare and update call records, daily reports, and portfolio performance metrics.

Requirements:

  • 1–3 years of experience in collections or recoveries in PL, BL, or Auto loans.
  • Prior experience in tele-calling or collections call centers is a must.
  • Strong knowledge of recovery/settlement documentation and processes.
  • Fluency in Hindi and English.
  • Excellent negotiation, persuasion, and conflict-resolution skills.

Competencies:

  • Customer-first approach with strong problem-solving skills.
  • Ability to remain calm and effective under pressure.
  • Consistent performance and target-oriented mindset.
  • High level of integrity, empathy, and ownership.

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