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Voice Process Customer Service Representative
2 weeks ago
Job Title: Voice Process Customer Support Executive
Aimlay is a leading edtech firm that guides working professionals to unlock their academic and career potential.
The ideal candidate will be a confident communicator with good English skills and experience in a dynamic voice process role with attractive incentives.
Responsibilities:
- Update CRM and make outbound calls daily using provided leads
- Verify and screen prospective customer data
- Capture additional information and assess customer interest in the company's products
- Work closely with the Sales team for lead allocation
- Ensure lead accuracy and quality before handing off to counsellors
Requirements:
- Any graduate degree
- Strong spoken English communication skills
- Comfortable with US shift timings
- Highly energetic and interested in rapid growth
Why Choose Our Company?
- Competitive salary and unlimited incentives
- Growth opportunities in a fast-paced environment
- Supportive team and positive work culture
- Opportunity to work with a leading Indian edtech brand on a global platform
- Open door policy and collaborative leadership
- Mentorship from industry-leading professionals
