
Store Leader
3 days ago
As a Store Manager, you will be responsible for driving customer satisfaction in every walk-in and overseeing activities at the store, spanning customer service, store-level sales, and revenue targets across all products.
Key Responsibilities:
- Achieve Total Net Promoter Score (TNPS) and deliver revenue targets for the store
- Ensure quality of acquisition through the store
- Manage higher retention and achieve customer satisfaction for walk-in customers
- Ensure adherence to store processes in terms of documentation and systems
- Maintain availability of stock at the store while adhering to norms
Requirements:
- Effective communication skills
- Awareness on technology advancements and new digital product knowledge
- Continuous learning and empowering talent
- Decision-making and delivering results
Preferred Qualifications:
- Bachelor's degree in business management or MBA
- Experience of retail store and customer relationship management
- Revenue Target achievement and cost management
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