Senior Transformation Leader

We are seeking a visionary leader to spearhead transformative initiatives, driving impactful outcomes and elevating employee experience. This senior role requires a seasoned professional with extensive technology project management experience, including direct people management and transformation expertise.

• Key Responsibilities:
• Champion transformative initiatives, driving impactful outcomes and elevating employee experience.
• Develop measurement frameworks to assess and drive progress on high-priority projects.
• Lead cross-functional collaboration to address challenges, ensuring seamless stakeholder alignment.
• Leverage customer insights to refine strategies and enhance business solutions.
• Cultivate strategic relationships to identify innovation opportunities and deliver superior products and services.
• Direct and mentor a dynamic team, managing individual performance through coaching and development planning.
• Guide stakeholders through transformational change journeys by communicating strategies and driving adoption of new initiatives.
• Anticipate and articulate the impacts of change, providing clear communication to support successful transition and sustainability of new processes.

Requirements:

• Bachelor's degree or advanced degree in Business, Marketing, Communications, Computer Science, Engineering, or related field or equivalent experience.
• 10+ years of technology project management or delivery management experience including:
• 4+ years of direct people management experience, leading high performing and engaged teams.
• 1+ years in transformation experience in people, process or technology transformation.
• Experience with change management, business analysis, or process analysis.
• Proven expertise in spearheading people-centric or transformational initiatives, encompassing areas such as inclusion and belonging, skills development, talent acquisition, organizational transformation, and overall talent optimization.
• Experience leading the people side of change for technologists.
• Proven experience leveraging customer insights and feedback to continuously refine strategies and enhance business solutions.
• Experience working to define, collaborate and deliver outcomes.
• Excellent communication skills, both orally and in writing.
• Experience communicating with a wide spectrum of cross-functional stakeholders, including executives, and influencing without authority.
• Strong business and technology acumen.
• Organizational agility.

Preferred Qualifications:

• Understanding of product team practices.
• Experience leading matrixed teams.
• Experience supporting multi-geographical teams.
• Experience working on a technology delivery team.

About Us:

Our organization is a vibrant hub of tech talent, where we're driving innovation and accelerated business outcomes every day. Our inclusive culture empowers you to learn, grow, collaborate, and make a real impact.

We aim to enrich lives through technology, helping personalize and humanize technology for millions of customers in our stores, online and in their homes. We're solving real human needs and helping serve our customers, employees, and partners in new ways every day.

• This position is based in Bengaluru.
• We operate under a hybrid work model (in office / remote) with an expectation for employees to be in the office three days a week – Generally, Tuesday, Wednesday, and Thursday.
• As a global organization, maintaining collaboration across the globe is a key proposition. Within the framework of established guidelines, employees may be required to engage in extended hours during critical periods.