Senior Network Operations Lead

2 weeks ago

Delhi, Delhi, India Bechtel Corporation Full time

Job Summary

:

Bechtel is currently seeking a senior analyst to lead CNS operations for day-to-day operations in EAMS and APAC regions. The CNS operations team deploys, maintains, and troubleshoots IT core network infrastructure products and technologies deployed at globally dispersed datacenters.

The role involves application of a range of fundamental IT principles in various contexts, demonstrating leadership, and participating in the selection, implementation, and communication of IT initiatives to meet customer needs.

Key Responsibilities :

1. Operational Responsibilities :

  • Close coordination with local and globally dispersed teams on day-to-day activities, including on-prem and cloud-based server and storage systems, backup, and recovery tools and processes.
  • Takes ownership of asset life cycle management and attribution, maintaining compliance of data center assets and configuration items.
  • Plans for and ensures the implementation of enterprise-wide system changes following established change management processes.
  • Develops and implements policy and procedures to ensure consistency of work processes and establishes standards to ensure operational efficiency across regions.
  • Develops budgets for functional areas, including projections for current and future needs.
  • Analyzes cross-functional work processes and produces structured recommendations on optimization methods.
  • Monitors and reports on operational performance.
  • Coordinates activities and improvements with peers in the CNS team globally.
  • Plans, manages, and leads CNS technology initiatives and projects through local/virtual teams.

2. Team Management :

  • Provides technical and functional direction, allocates work responsibilities to team members, and takes full responsibility for quality of work performed.
  • Sets priorities, monitors performance, identifies skill-gaps, and implements plans to bridge the gaps and develop competence in team members.

3. Takes Ownership of Vendor Management :

  • Takes ownership of vendor management, including product evaluation, roadmaps, support, and represents the team in internal and external interfaces.

4. Support to End User Customers :

  • Provides support to end user customers in IS&T and other Bechtel functions as required.

Education and Experience Requirements :

  • Recognized Bachelor's degree in Computer Science or Information Technology from an accredited college or university, or 18+ years of practical work experience in information technology or other relevant experience with specialized courses in network/telecommunications, customer support, and/or network infrastructure operations.
  • 15+ years' rich knowledge experience in configuring and managing Juniper and Cisco equipment, including firewalls, routers, switches, zoning, access control lists, and route filters.
  • 15+ years enterprise experience working with Inter Exchange and LEC carriers to provision services, connectivity, and resolving problems.
  • 15+ years or more experience in leading and managing complex IT network infrastructure projects.

Required Knowledge and Skills :

  • Knowledge of network architecture, operations management, security, and technology.
  • Knowledge of cloud technologies, network infrastructure systems, architecture concepts, configurations, and standards.
  • Knowledge of corporate, industry, and professional standards.
  • Excellent focus on customers, peers, and key vendor relationships to ensure expectations are met.
  • Ability to work efficiently with geographically dispersed project teams.
  • Strong leadership skills and the ability to recognize and reward employee and team contributions.
  • Skilled in presenting well-organized and convincing information that is clear and efficient and can be understood by all audiences.
  • Comprehensive understanding of TCP, IP, Ethernet, Wireless LAN, IPSec VPN, SSL mesh and non-mesh WAN topologies, etc.
  • Experience with protocols such as BGP, OSPF, MPLS, VPLS, VRF, SDWAN, and other networking protocols.
  • Ability to provide solutions to complex LAN, WAN requirements and problems.
  • Understanding of advanced technologies such as encryption, QoS, CoS, policy-based routing, 802.1x, WPA2, 802.11, WAN acceleration and caching.
  • Experience with industry practices in network security and networking technologies with various network equipment vendors as Cisco, Juniper, Aruba, Palo Alto, SilverPeak, etc.
  • Must have exceptional oral and written communication skills with the ability to document technical processes in written format and within a timely manner.
  • Good time management skills with a focus on quality service and deliverables.
  • CCNP / CCNA or other technology certifications in related technologies are a plus.
  • Familiarity with ITIL terminology and practices.
  • Technical writing skills, express technical material incisively both in writing and via diagrams. Experience using Excel, Visio, PowerPoint, and Word to clearly articulate ideas and document procedures.

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