
Lead Patient Advocate
4 days ago
Job Role: Patient Counsellor
We are seeking a skilled and empathetic patient counsellor to join our team. As a patient counsellor, you will play a crucial role in providing exceptional care and support to patients and their families.
The ideal candidate will have a strong background in sales, customer service, or patient counselling, with excellent communication, persuasion, and interpersonal skills. They will be able to explain treatment options and facilities in a clear and empathetic manner, and maintain follow-ups with patients to ensure timely decision-making and admissions.
In this role, you will work closely with doctors, nursing staff, and other departments to ensure seamless patient coordination. You will also be responsible for maintaining patient records, counselling reports, and feedback for continuous improvement.
Bachelor's degree in any field (Healthcare/Management preferred) is required, as well as proven experience in the relevant field. Proficiency in MS Office and hospital management software is an added advantage.
This is an exciting opportunity for a motivated and target-driven individual who is passionate about delivering exceptional patient care and outcomes.
We offer a competitive package to successful candidates, including:
- A supportive and collaborative work environment
- Ongoing training and development opportunities
- A chance to make a real difference in the lives of our patients
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