Technical Support Professional
7 days ago
Tata Consultancy Services Limited is seeking a Technical Support Professional to join our team. As a Technical Support Professional, you will provide technical support to our customers, resolving their issues efficiently and effectively. Your primary responsibility will be to act as the single point of contact for all user requests, responding promptly and effectively to resolve issues on first call or route them to the appropriate support group.
Key Responsibilities:
• Act as a SPOC (Single Point of Contact) for all user requests
• Resolve issues on first call or route to the appropriate resolving support group
• Perform active case management, ensuring end-to-end delivery of requests and resolution is driven by all downstream support groups
• Escalate customer concerns on a timely basis and follow up to closure
Requirements:
To succeed in this role, you should have excellent communication and problem-solving skills, as well as experience with ServiceNow Queue Management - Incident, Service Request, Problem & Change.
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Bengaluru, Karnataka, India FLEXCUBE Technical Support Lead Full timeFLEXCUBE Technical Support LeadAt Oracle FSGIU - Finergy, we are dedicated to the Banking, Financial Services, and Insurance (BFSI) sector. Our team offers deep industry knowledge and expertise to address the complex financial needs of our clients. With proven methodologies that accelerate deployment and personalization tools that create loyal customers,...
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Technical Support Professional
7 days ago
Bengaluru, Karnataka, India NTT DATA North America Full timeWe are seeking a highly motivated Technical Support Professional to join our team at NTT DATA North America. As a Technical Support Professional, you will be responsible for providing technical support to our clients, addressing issues related to desktops, laptops, printers, scanners, email, messaging, basic networking, Active Directory, and internal...
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Technical Support Professional
3 weeks ago
Bengaluru, Karnataka, India IBM Full time**Introduction**A career in IBM Software means you'll be part of a team that transforms our customer's challenges into solutions.Seeking new possibilities and always staying curious, we are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities...
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Technical Support Professional
3 days ago
Bengaluru, Karnataka, India HCLSoftware Full timeAbout the Role:We are seeking a skilled technical professional to join our team at HCL Software. As a Technical Support Engineer, you will be responsible for providing remote technical support for our products.Your primary goal will be to troubleshoot and resolve customer issues efficiently. You will work closely with other support operations/organizations...
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Technical Support Professional
6 days ago
Bengaluru, Karnataka, India QUESS Full timeJob OverviewAt Quess, we are seeking a skilled Technical Support Professional to join our team. This role involves providing technical support for internal and external users of business applications. The successful candidate will be responsible for troubleshooting and resolving application-related issues, ensuring minimal downtime.About the RoleWe are...
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Technical Support Professional
5 days ago
Bengaluru, Karnataka, India Numeric Technologies Full timeAbout the Role:This is an exciting opportunity to join our team as a Technical Support Professional and contribute to the success of our business. As a key member of our team, you will be responsible for providing expert-level support to our customers. You will need to have a strong understanding of Jira and Confluence, as well as excellent communication and...
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Technical Support Professional
5 days ago
Bengaluru, Karnataka, India AVASO Technology Solutions Full timeJob RequirementsAVASO Technology Solutions is looking for an experienced IT Support Specialist to join our team. The ideal candidate should have 2 years of experience in Windows Desktop support. This role requires someone with strong technical skills and a customer-focused approach.Main Responsibilities- Provide technical support, troubleshooting, and IT...
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Technical Support Professional
4 days ago
Bengaluru, Karnataka, India HCLTech Full timeJob OverviewWe are looking for a skilled Java Support Consultant to join our team at HCLTech. As a Java Support Consultant, you will be responsible for providing technical support and expertise in Java-based applications.About the Role:This is an exciting opportunity to work with a talented team of professionals who are passionate about delivering...
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Technical Support Professional
1 week ago
Bengaluru, Karnataka, India AVASO Technology Solutions Full time**Why Choose AVASO Technology Solutions?We are a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. Our team is committed to delivering cutting-edge technology solutions to our clients worldwide.**Job Role:** IT Support Specialist Level 2 will provide technical support, troubleshooting, and...
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IT Technical Support Professional
4 days ago
Bengaluru, Karnataka, India Black Box Full timeKnowledge of IP telephony systems, customer service practices, and network troubleshooting are required for this role. As a Telecommunications Support Specialist, you will provide front-line support to users via phone, email, or chat, ensuring a positive customer experience. The ideal candidate will possess excellent problem-solving skills, strong analytical...
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Technical Support Professional
21 hours ago
Bengaluru, Karnataka, India Blue Yonder Full timeJob DescriptionWe are seeking a highly skilled Technical Support Professional to join our Blue Yonder Planning ASRE Team. In this role, you will be responsible for providing technical support to our customers, collaborating with internal stakeholders, and driving operational improvements.Your primary responsibilities will include:Providing functional and...
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Senior Technical Support Professional
6 days ago
Bengaluru, Karnataka, India Karix Full timeWe are seeking a Senior Technical Support Professional to join our team at Karix. As a key member of our technical support team, you will be responsible for providing top-notch support to internal and external customers.Your primary goal will be to facilitate smooth interactions between customers and our technical support team. To achieve this, you will need...
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Technical Support Professional
2 days ago
Bengaluru, Karnataka, India Tata Consultancy Services Full timeAbout the RoleThe role of a Technical Support Professional involves managing daily IT Helpdesk Operations, ensuring efficient workflow processes, and developing ticket handling policies.Key ResponsibilitiesProcess incoming calls, chats, and tickets to resolve incidents and requests within SLA.Implement team workflow processes and procedures.Achieve high...
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Technical Support Professional
3 days ago
Bengaluru, Karnataka, India Sahamati Full timeWe are seeking a highly skilled Technical Customer Support Executive to join our team at Sahamati. As a key member of our customer support team, you will be responsible for providing exceptional technical support to our customers.The ideal candidate will have hands-on experience using Freshdesk or Zoho Desk to manage customer queries, troubleshoot technical...
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Technical Support Professional
3 days ago
Bengaluru, Karnataka, India OpenText Full timeWe are seeking a skilled technical professional to fill this critical role.Key Skills and ResponsibilitiesTroubleshooting expertise in Windows/Linux operating systems, with strong diagnostic analysis skills using traces, dumps, and other tools.Database knowledge including SQL, PostgreSQL, Oracle, MS SQL, and MongoDB.Familiarity with Active...
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Engine Technical Support Professional
3 days ago
Bengaluru, Karnataka, India Delta Air Lines Full timeTechnical Support SpecialistThis role requires a detail-oriented individual who can provide expert technical support to our On-Wing Propulsion Engineering team. The ideal candidate will have a strong background in aerospace engineering and excellent analytical skills.Key Responsibilities- Provide technical assistance to the On-Wing Propulsion Engineering...
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Technical Support Professional
12 hours ago
Bengaluru, Karnataka, India Cloud Software Group Full timeAbout UsCloud Software Group is one of the world's largest cloud solution providers, serving more than 100 million users around the globe. We value diverse lived experiences, passion for technology, and the courage to take risks.Job DescriptionWe are searching for a skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you...
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Technical Support Professional
5 days ago
Bengaluru, Karnataka, India noesyssoftware Full timeAt Noesys Software, we're on a mission to revolutionize business operations through our innovative Analytics and Automation solutions. As a Technical Support Executive, you'll be at the forefront of this movement, ensuring seamless customer experiences and driving business growth.About UsNoesys Software is a cutting-edge technology firm that empowers...
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Technical Support Professional
19 hours ago
Bengaluru, Karnataka, India Lineaje Inc Full timeAt Lineaje Inc., we are committed to providing world-class security solutions to protect our customers' software and digital brands from supply chain attacks. We are looking for a talented Support Engineer to join our team and contribute to this mission.The ideal candidate will possess a strong background in QA or Software Development, with experience in...
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Technical Support Professional
6 days ago
Bengaluru, Karnataka, India Amazon Full timeAbout the Team:The AWS Support Engineering team is a customer-facing global organization that provides technical support to our customers and internal teams. We operate on a follow-the-sun model, assisting a global list of companies and developers that are taking advantage of our growing set of services and features.Requirements:Bachelor's degree in computer...