Elevate Your Career as a Customer Experience Trainer

3 days ago

Vadodara, Gujarat, India beBeeDevelopment Full time ₹ 9,00,000 - ₹ 15,50,000
Job Title: Training and Development Manager

We are seeking a skilled and experienced Training and Development Manager to lead the design, delivery, and implementation of impactful training programs in our fast-paced customer experience environment. The ideal candidate will bring a strong background in vendor governance, training delivery, content creation, and soft skills coaching.

The Training and Development Manager will be responsible for designing and implementing comprehensive training modules, managing vendor relationships, and ensuring the effectiveness of training programs. Key responsibilities include:
  • ">
  • Design and Deliver Training Programs: Create and implement comprehensive training modules for new hires and tenured employees, with a focus on customer experience, communication, and process excellence.">
  • Vendor Governance: Manage training partnerships with outsourced vendors, monitor delivery quality, and ensure alignment with internal standards and SLAs.">
  • Content Development: Develop high-impact training materials including presentations, handbooks, and e-learning content tailored to business needs.">
  • Training Batch Management: Oversee end-to-end execution of training batches, ensuring timely delivery and measurable outcomes.">
  • Performance Evaluation: Measure training effectiveness using feedback, assessments, and business KPIs; continuously optimize content and delivery approach.">
  • Stakeholder Collaboration: Work closely with operations, quality, process teams to identify training needs and support performance improvement initiatives.">
  • Soft Skills Facilitation: Conduct engaging and interactive soft skills sessions that elevate the team's ability to manage customer interactions effectively.">
  • Reporting and Documentation: Maintain training records, generate reports, and present updates to leadership as required.

  • Career in Customer Service

    3 days ago

    Vadodara, Gujarat, India beBeeCustomerService Full time ₹ 4,50,000 - ₹ 8,00,000

    Job Title: Career in Customer ServiceAre you passionate about delivering exceptional customer experiences? Do you have a knack for resolving issues and making customers happy?We are seeking a talented Customer Support Executive to join our team. As a key member of our support function, you will be responsible for providing top-notch customer service to our...

  • Customer Experience Advocate

    4 days ago

    Vadodara, Gujarat, India beBeeCustomer Full time ₹ 50,00,000 - ₹ 75,00,000

    Deliver Exceptional Customer Experiences As a dedicated customer care professional, you will play a pivotal role in delivering top-notch service to our valued members. Key ResponsibilitiesRespond promptly to incoming calls from members and provide personalized support.Resolve member issues through effective verbal and written communication. Required...

  • Elevate Your Career as a Data Transformation Expert

    5 days ago

    Vadodara, Gujarat, India beBeeTalend Full time ₹ 20,00,000 - ₹ 25,00,000

    Job Summary:We are seeking a talented professional to fill the position of a Talend ETL Developer. The ideal candidate will possess expertise in designing and optimizing complex ETL pipelines using Talend Open Studio, as well as proficiency in BigQuery, PostgreSQL, Python, and Google Cloud Platform.Key Responsibilities:Design and develop ETL pipelines using...

  • Customized Travel Experience Specialist

    3 days ago

    Vadodara, Gujarat, India beBeeArchitect Full time ₹ 43,20,000 - ₹ 81,92,000

    Travel ArchitectWe are seeking an experienced Travel Architect to join our team.This is a unique opportunity for a skilled professional to design and deliver customized travel experiences that exceed client expectations.Becoming a travel architect requires exceptional skills in destination knowledge, customer service, and communication. You will be...

  • Customer Experience Specialist

    3 days ago

    Vadodara, Gujarat, India beBeeCustomer Full time ₹ 1,84,500 - ₹ 2,31,000

    Job Title: Customer Service SpecialistWe're seeking a detail-oriented and fast-learning Process Associate to join our team. This is a great opportunity for freshers or those with up to 5 years of experience in any domain.The ideal candidate will have good communication skills, both written and verbal, as well as basic knowledge of MS Office tools.Key...

  • Enhance Your Career as an Academic Instructor

    7 days ago

    Vadodara, Gujarat, India beBeeInstructor Full time ₹ 9,00,000 - ₹ 12,00,000

    Academic Instructor Position">This position is open for a qualified Academic Instructor to teach and mentor students in a learning environment. The role involves planning, organizing, and delivering instruction to meet the needs of students.The successful candidate will possess excellent communication skills, both written and verbal, and be able to convey...

  • Establish Your Career in Accounting

    4 days ago

    Vadodara, Gujarat, India beBeeCareer Full time ₹ 5,00,000 - ₹ 12,00,000

    Accounting Career OpportunitiesAre you looking to establish a successful career in accounting?Our reputable firm offers a collaborative work environment that fosters growth and client satisfaction.Key Responsibilities:Superannuation Fund Accounting and Tax Work for Australian clientsPreparation of Monthly / Quarterly / Half Yearly AccountsPreparation of Tax...

  • Trainer Sourcer

    3 days ago

    Vadodara, Gujarat, India Collabera Full time

    Job DescriptionJob Timings: 9:30 AM to 6:30 PMLocation: Gotri, VadodaraKey ResponsibilitiesUnderstand client training requirements and identify suitable trainers accordingly using portals like Naukri/LinkedInMaintain and expand a network of freelance, contract-based, and vendor trainers across domains like: o Information Technology (Cloud, DevOps, Data...

  • Unleash Your Potential as a Top Franchise Sales Professional

    3 days ago

    Vadodara, Gujarat, India beBeeFranchise Full time ₹ 12,00,000 - ₹ 14,40,000

    Unlock Unparalleled Franchise Sales SuccessAs a senior franchise sales professional, you will represent diverse portfolios of top and fastest-growing brands across multiple Indian industries. This role offers a unique opportunity to experience more leads, clients, and ultimately, higher commissions through unmatched earning potential.About this Exciting...

  • Gaming Customer Experience Specialist

    3 days ago

    Vadodara, Gujarat, India beBeeCustomerSupport Full time ₹ 55,00,000 - ₹ 75,00,000

    Imagine a role where you can leverage your fluency in German to deliver exceptional customer experiences.This position is ideal for individuals who are passionate about gaming and possess strong communication skills.About the RoleProvide top-notch support to customers in German via chat and emailWork collaboratively with our team to ensure seamless...