Chief Custodian

At the heart of every exceptional hotel lies a dedicated team of housekeeping professionals who strive for excellence in maintaining high standards of comfort, hygiene, and cleanliness. As an Executive Housekeeper, you will play a pivotal role in overseeing the day-to-day operations of our housekeeping department.

Key Responsibilities:

• Manage the efficient operation of the housekeeping department to ensure seamless delivery of services to guests.
• Develop and implement quality service standards that exceed guest expectations.
• Maintain the highest levels of cleanliness and sanitation in guest rooms, public spaces, restaurants, and all other areas of the hotel.
• Lead by example and motivate staff members to deliver exceptional service.
• Stay up-to-date with industry trends, best practices, and innovative solutions in housekeeping management, sustainability, interior design, chemicals, cleaning equipment, horticulture, and landscaping.
• Foster effective communication with guests, colleagues, and external partners to resolve issues promptly and efficiently.
• Monitor and analyze feedback systems to identify areas for improvement and implement corrective actions.
• Ensure adherence to safety and hygiene protocols at all times.">

Requirements:

• Demonstrated expertise in housekeeping operations and management.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work effectively in a fast-paced environment with multiple priorities.
• Proven track record of delivering high-quality results in maintaining cleanliness, hospitality, and customer satisfaction.
• Knowledge of training and development principles, including sustainability and environmental awareness.
• Understanding of interior design principles and their application in a hotel setting.
• Proficiency in using chemicals, cleaning equipment, and technology to maintain high standards of cleanliness.
• Basic knowledge of horticulture and landscaping principles.
• Effective written and verbal communication skills to interact with diverse stakeholders.
• Experience in managing property feedback systems and implementing improvements.
• Basic computer skills, including proficiency in software applications relevant to housekeeping operations.">

Benefits:

The successful candidate will enjoy a competitive salary package, comprehensive benefits, opportunities for career growth and professional development, and a dynamic work environment that fosters teamwork and collaboration.