System Reliability Engineer

12 hours ago

Chennai, Tamil Nadu, India beBeeTechnical Full time US$ 1,20,000 - US$ 1,40,000

We are seeking a skilled technical expert to enhance our automated risk detection systems. This role involves supporting and maintaining rule-based logic, data analysis processes, and scalable tools.

In this position, you will play a vital part in system reliability, operational support, and technical troubleshooting, contributing to the protection of customer trust and platform integrity.

Your key responsibilities include:

  • Support the maintenance and configuration of the Rules Based Matching System (RBMS), including data updates and logic tuning
  • Investigate and troubleshoot issues in detection workflows and provide timely resolution for operational disruptions
  • Write and maintain scripts (Python/Shell/etc.) to automate routine support tasks and optimize system reliability
  • Perform data analysis using SQL and visualization tools (e.g., Tableau) to identify anomalies and contribute to detection logic improvements
  • Collaborate with engineers and data scientists on small-scale enhancements or implementation of new features
  • Monitor operational metrics and system health, ensuring performance standards are met
  • Assist with resolution of escalated issues and contribute to root cause analysis and preventive solutions

This is an onsite role based out of Chennai, India, with work hours from 2 PM to 11 PM IST, Monday to Friday.

A typical day starts with reviewing system performance metrics and addressing any critical alerts. You'll work on enhancing detection rules based on recent data patterns, collaborate with data scientists on improving automated classification accuracy, and participate in cross-team meetings to align on risk management strategies.

Afternoons involve coding system improvements, analyzing edge cases, and fine-tuning automated workflows. You'll wrap up by mentoring team members and planning upcoming technical improvements.

Required skills and qualifications include:

  • 2+ years of software development, or 2+ years of technical support experience
  • Experience troubleshooting and debugging technical systems
  • Experience in Unix
  • Experience scripting in one or more language (e.g. Bash, Python, Perl, Ruby)
  • Knowledge of web services, distributed systems, and web application development
  • Experience working with REST API based services
  • Experience troubleshooting & maintaining hardware & software RAID
  • Knowledge of AWS Cloud services, including hands-on experience with Lambda, API Gateway, and IAM roles; scripting and troubleshooting skills are a plus

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