Current jobs related to Airport Operations Lead - Gurgaon, Haryana - Adani Digital Labs


  • Gurgaon, Haryana, India Adani Digital Labs Full time

    About the Role:This position is responsible for overseeing airport operations and supplier management for a B2B digital platform offering services to travelers. The ideal candidate will have 8+ years of experience in handling operations within the airport/hospitality/travel sector, with a proven track record in supplier management, contract negotiation, and...


  • Gurgaon, Haryana, India Adani Digital Labs Full time

    About Adani Digital LabsAdani Digital Labs is a leading digital platform offering Airport services. We are seeking an experienced professional to lead our operations team and expand our supplier partnerships.Key Responsibilities:Operations Management: Oversee daily operations for our products, ensuring seamless customer experience. Coordinate with frontline...


  • Gurgaon, Haryana, India Jacobs Full time

    About the RoleThis is an exciting opportunity to join our team as an Airport Infrastructure Specialist. As an AGL Cum Electrical Designer, you will be responsible for designing and developing electrical systems for airports, ensuring safe and efficient operations.Key ResponsibilitiesPrepare AGL layouts and develop apron utility designsDesign CCR hall...


  • Gurgaon, Haryana, India Adani Digital Labs Full time

    About the Position:We are seeking a seasoned operations professional to oversee airport operations and supplier management for our B2B digital platform. The successful candidate will have a strong background in supplier management, contract negotiation, and partnership building, with 8+ years of experience in the airport/hospitality/travel sector.Key...


  • Gurgaon, Haryana, India Adani Digital Labs Full time

    About the Job:This role involves overseeing airport operations and supplier management for our B2B digital platform. We require an experienced professional with a strong background in supplier management, contract negotiation, and partnership building, preferably in the airport/hospitality/travel sector.Responsibilities:Schedule Management: Manage schedules...


  • Gurgaon, Haryana, India Adani Digital Labs Full time

    About this role:A seasoned Operations Executive is sought after by Adani Digital Labs to spearhead the growth and development of digital operations within airport services.Main Responsibilities:Cultivate strategic partnerships with airport service operators, identifying opportunities for expansion and consolidation of existing relationships.• On-board new...

  • Data Analytics Lead

    5 days ago


    Gurgaon, Haryana, India Google Operations Center Full time

    Company OverviewAt Google Operations Center, we pride ourselves on delivering exceptional support to our users and customers. Our Hyderabad headquarters serves as the driving force behind our mission, with a team of 5001-10000 employees dedicated to providing top-notch service.Job OverviewWe are seeking a highly skilled Data Analytics Lead to join our...


  • Gurgaon, Haryana, India Wipro Digital Operations and Platforms Full time

    Overview:At Wipro Digital Operations and Platforms, we are seeking a highly skilled Business Analyst to join our team. As a key member of our organization, you will play a vital role in supporting senior leadership and driving business growth.Responsibilities:Collaborate with senior leaders to develop and implement strategic plansManage complex schedules,...

  • Team Lead

    6 days ago


    Gurgaon, Haryana, India Google Operations Center Full time

    About Us:The Google Operations Center is a cutting-edge environment that fosters collaboration and innovation. We're dedicated to helping users overcome challenges and achieve their objectives. As a member of our team, you'll have the chance to develop your skills and contribute to groundbreaking solutions.Job Summary:We're seeking a skilled Workflow...


  • Gurgaon, Haryana, India Wipro Digital Operations and Platforms Full time

    Job OverviewWe are seeking an experienced Digital Operations Leader to support our Gurgaon location. The ideal candidate will have expertise in Process Excellence and Business Excellence-DMAIC Methodology.Location: GurgaonRequired Experience: 5-10 YearsTransportation: Both Sides (Work from Office)The Ops & Quality Service Manager supports aligned business...


  • Gurgaon, Haryana, India IGT Solutions Full time

    About IGT SolutionsIGT Solutions Pvt Ltd is a leading provider of innovative IT and BPM services, delivering excellence in the Travel, Transportation, and Hospitality domains. With 15 state-of-the-art delivery centres and a global presence, we boast a talent pool of over 10,000 travel industry experts.We offer integrated services including Application...


  • Gurgaon, Haryana, India Wipro Digital Operations and Platforms Full time

    Job Title: Senior Operations Manager-UK Voice Process (Gurgaon)We are seeking a highly experienced Deputy Manager to lead our Gurgaon location, responsible for managing Contact Inbound Centre teams for International Voice Processes and possessing excellent analytical skills for Resource Performance Data, as well as exposure to WFM of Inbound Contact...


  • Gurgaon, Haryana, India Google Operations Center Full time

    Job DescriptionWe are seeking a highly skilled Tech Process Team Lead - Marketo to join our team. As a Team Lead, you will be responsible for day-to-day production, planning, and coverage. Your key responsibilities will include managing day-to-day production, governance, quality, and execution of the team, providing technical support for build & QA,...


  • Gurgaon, Haryana, India Capgemini Full time

    **Job Summary**We are seeking a highly skilled and experienced Operations Excellence Lead to join our team. In this role, you will be responsible for leading and implementing operational excellence initiatives across the organization.You will work closely with cross-functional teams to drive business outcomes, develop and implement process improvements, and...


  • Gurgaon, Haryana, India Amazon Full time

    About the RoleWe are seeking an exceptional Sr. Manager, Operations Strategy to lead Operations Strategy within our Worldwide Amazon Business Customer Service Operations group. As a key member of our team, you will be responsible for leading high-impact programs and collaborating with cross-functional teams focused on enhancing the customer experience within...


  • Gurgaon, Haryana, India Jacobs Full time

    Job SummaryWe are seeking a Transportation Engineer to join our team at Jacobs. As an AGL Cum Electrical Designer, you will be responsible for designing and developing electrical systems for airports, ensuring safe and efficient operations.ResponsibilitiesDesign and develop AGL layouts and apron utility designsDesign CCR hall substations and other airport...

  • Operational Lead

    6 days ago


    Gurgaon, Haryana, India BML Munjal University Full time

    Job Overview:We are seeking an experienced Operational Lead for a Full-Time position at BML Munjal University. The ideal candidate will have 4 to 6 years of work experience in handling various operational and administrative tasks.Key Responsibilities:- Ensure cost-effectiveness, quality, and timely delivery of goods and services- Research potential vendors,...


  • Gurgaon, Haryana, India Wipro Digital Operations and Platforms Full time

    Job OverviewAs a Financial Analyst with Wipro Digital Operations and Platforms, you will play a vital role in supporting the multifamily operations team. Your primary focus will be on performing monthly, quarterly, and annual accounting activities, including reconciliations, account analysis, and review of financial reports.ResponsibilitiesFunctional...


  • Gurgaon, Haryana, India Amazon Full time

    Job DescriptionAs a Warehouse Operations Lead, you will oversee the daily operations of our Fulfillment Center, ensuring that all tasks are completed efficiently and effectively. You will manage a team of warehouse associates, providing guidance and support to help them meet their performance metrics.Responsibilities include:Managing and developing a team of...


  • Gurgaon, Haryana, India Amazon Full time

    About the RoleWe are seeking a highly skilled and experienced professional to lead our ML Data team. As a Team Manager, you will be responsible for ensuring the smooth operation of our data annotation services, which play a crucial role in providing a better customer search experience on Amazon.Your primary focus will be on meeting operational and business...

Airport Operations Lead

2 weeks ago


Gurgaon, Haryana, India Adani Digital Labs Full time

About Adani Digital Labs

At Adani Digital Labs, we are revolutionizing the airport services experience through our cutting-edge B2B digital platform. As a key member of our team, you will play a crucial role in overseeing operations and supplier management to ensure seamless delivery and broadened service reach.

Job Description

Operations Management

  • We are seeking an experienced operations leader to oversee daily operations for our products, ensuring exceptional customer experience.
  • You will work closely with frontline partners, tech support, and suppliers to guarantee platform and service functionality.
  • Create and enforce Standard Operating Procedures (SOPs) for each service to ensure consistency in service delivery and address operational issues swiftly.

Supplier Relationship & Expansion

  • BUILD and maintain strong relationships with suppliers and service partners to ensure their needs are met and any issues are resolved promptly.
  • IDentify, engage, and onboard new suppliers to enhance service reach and variety.
  • Negotiate commercial terms with suppliers in coordination with the supply chain team to secure favorable agreements.

Customer and Partner Support

  • Lead a team to manage customer queries and escalations, working with suppliers to provide timely solutions.
  • Collaborate with customer service teams to ensure smooth handling of service requests and feedback.

Financial & Performance Management

  • Analyse financial and operational performance metrics for each service, preparing periodic reports for stakeholders.
  • Conduct regular analysis of transaction trends, cost structures, and revenue to support decision-making and strategy.
  • Manage invoices, payments, and contract renewals for assigned services.

MIS Reporting & Analytics

  • Prepare and distribute regular MIS reports, highlighting key insights and areas for improvement.
  • Track and analyse operational KPIs to ensure service goals are met, identifying areas to optimize service delivery.

Qualifications

Experience:

  • 8+ years of experience in handling operations within the airport/hospitality/travel sector.
  • Proven track record in supplier management, contract negotiation, and partnership building.
  • Exposure to digital platform operations, preferably in customer-facing services such as Meet & Greet or Lounge access.

Skill Set:

  • Strong technical understanding of digital platforms and customer service operations.
  • Excellent analytical skills, with experience in MIS reporting and performance analysis.
  • Strong negotiation, communication, and interpersonal skills, with an ability to work collaboratively across teams and with external partners.