
Senior Network Infrastructure Specialist
22 hours ago
Network Engineer Job Description
We are seeking a skilled Network Engineer to join our dynamic team.
Job Description:As a Senior Network Engineer, you will be responsible for designing and implementing network infrastructure solutions to meet the needs of our clients. You will work closely with our NOC, SOC, and Help Desk teams to ensure seamless communication and collaboration.
Your primary focus will be on troubleshooting complex network issues, managing network devices, and maintaining a clean and efficient network environment.
- Network Troubleshooting & Support:
- Provide L3 network support for troubleshooting issues related to routing, switching, and firewall configurations across multiple client environments.
- Remotely access devices at various client locations to perform diagnostics, troubleshooting, and resolution of network-related issues.
- Collaborate with NOC, SOC, and Help Desk teams to resolve escalated tickets within SLAs while ensuring proper documentation and ticket updates.
- Monitor network traffic, identify bottlenecks, and proactively resolve network issues.
- Firewall Management & Configuration:
- Deploy and manage firewalls (Fortinet, Palo Alto, WatchGuard) to ensure secure network communication and compliance.
- Create, update, and maintain firewall rules and configurations to accommodate evolving network requirements.
- Troubleshoot and resolve firewall-related issues, ensuring proper network segmentation and security policies are in place.
- Infrastructure Monitoring & Documentation:
- Monitor the health and performance of the network infrastructure, ensuring continuous uptime and reliability.
- Maintain clear, concise documentation for network configurations, changes, troubleshooting steps, and solutions.
- Implement regular network audits to ensure the infrastructure remains organized, secure, and well-maintained.
- Ensure network cleanliness and efficiency by removing obsolete configurations, unused IPs, and outdated network devices.
- 9+ years of experience in network support, with L3-level expertise in troubleshooting complex network issues in a 24x7 NOC, SOC, and Help Desk environment.
- Extensive experience with networking technologies including routing, switching, and firewall management (Fortinet, Palo Alto, WatchGuard).
- Hands-on experience with Juniper, HP Aruba, Cisco Meraki, Palo Alto, Fortinet, and WatchGuard firewalls and devices.
- Strong knowledge of SD-WAN technologies and the configuration of cloud-managed network devices.
- Experience working with Azure and AWS network configurations is a plus.
- Proficient in network monitoring tools and diagnostic utilities.
- Ability to remotely manage and configure devices across a wide range of makes and models.
- Strong troubleshooting skills with the ability to work under pressure in a fast-paced environment.
- Excellent communication skills to interact with clients and document technical processes clearly and concisely.
- Join a 24x7 NOC, SOC, and Help Desk team working with cutting-edge technologies.
- Opportunity to work with diverse client environments across different network devices and architectures.
- A competitive salary and benefits package.
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