
Dental Appointment Scheduling Expert
2 weeks ago
Are you skilled at handling US-based voice processes and scheduling appointments? We have a dynamic opportunity for an experienced Appointment Scheduler to join our team.
Key Responsibilities:
- Make outbound calls to schedule appointments for dental clients in the US.
- Ensure scheduled appointments align with client preferences and availability.
- Provide excellent customer service by effectively handling inquiries and providing information about services.
- Maintain accurate records of calls and appointments in our CRM system.
- Meet performance targets and adhere to call scripts and guidelines.
- Collaborate with colleagues to optimize appointment booking strategies.
Requirements:
- Excellent spoken English with a professional tone.
- Minimum 2+ years' experience in US voice process, preferably in appointment booking or customer service.
- Familiarity with the dental industry is beneficial.
- Reliable laptop/desktop and high-speed internet connection required.
- Ability to work night and early morning shifts (India time).
- Self-motivated and comfortable working remotely.
- Strong organizational and time-management skills.
Compensation:
A competitive split pay structure linked to performance and appointment booking success.
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