Elevator Service Expert

1 week ago


Cochin, Kerala, India Otis College of Art and Design Full time

Job Summary:


The successful candidate will be responsible for handling callbacks, breakdowns, and troubleshooting escalators. This includes code maintenance, customer service, and order completion. A degree in electrical engineering and 6-10 years of experience in elevator service are required.


Key Responsibilities:



  • Handle callbacks and breakdowns
  • Perform code maintenance
  • Provide customer service
  • Complete orders
  • Conduct surveys

Requirements:



  • Diploma in electrical engineering
  • 6-10 years of experience in elevator service
  • Good communication and interpersonal skills
  • Assertive, proactive, and result-oriented
  • Ability to handle high-profile customers
  • Desirable: experience in elevator and escalator industries

About Otis:


Otis is the world's leading elevator and escalator manufacturing company. We move 2 billion people every day and maintain 2.2 million customer units worldwide. Our products can be found in famous landmarks, and we are a diverse global team with a proven legacy of innovation.


What We Offer:


We provide opportunities, training, and resources for our employees, including an Employee Scholar Program that sponsors colleagues to pursue degrees or certification programs. Our focus is on people, and we prioritize safety, ethics, and quality in all that we do.



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