
Mobile Messaging Specialist
3 days ago
Customer Engagement Specialist
We are seeking an experienced professional to implement and optimize customer engagement campaigns using the Braze platform.
Key Responsibilities:
\- Campaign Development: Develop, configure, and maintain campaigns in Braze using Liquid templating and Canvas.\
- Integration: Integrate Braze with backend systems via REST APIs, Webhooks, and SDKs.\
- Data Management: Implement event tracking, user attributes, and audience segmentation.\
- Collaboration: Collaborate with stakeholders to understand campaign requirements and translate them into Braze workflows.\
- Troubleshooting: Troubleshoot and optimize message delivery, personalization, and performance.\
- Compliance: Ensure best practices in user privacy, compliance, and data security.\
- Technical Support: Provide technical support and training to internal teams on using Braze.
Requirements:
\- Educational Background: Bachelor's/Master's degree in Computer Science, Mathematics, Economics, Statistics, or a related field.\
- Experience: 2+ years hands-on experience working with Braze platform.\
- Skills: Experience working with Braze SDKs (iOS, Android, or Web).\
- Familiarity: Familiarity with Braze Currents and data streaming to external platforms (e.g., Salesforce, Segment).\
- Soft Skills: Ability to work independently in a remote, agile environment.\
- Communication: Excellent communication and documentation skills.
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