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Technical ServiceNow Consultant

1 week ago

Bengaluru, Karnataka, India SLK Full time

About Us: At SLK, we strive to provide exceptional service to our clients by leveraging innovative technologies and processes.

We require a skilled ServiceNow consultant to assist us in delivering top-notch ITSM solutions. If you have a passion for technology and excellent communication skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Collaborate with cross-functional teams to design and implement ServiceNow solutions
  • Develop and deliver training sessions to stakeholders on ServiceNow best practices
  • Conduct workshops to identify business needs and develop recommendations for ServiceNow implementation
  • Develop and maintain documentation on ServiceNow configurations and implementation details
  • Maintain relationships with vendors and partners to stay up-to-date on industry trends and innovations
  • Support sales teams in responding to client inquiries and demonstrations
  • Identify opportunities for growth and improvement within the organization

Requirements:

  • Proven experience in implementing ServiceNow solutions
  • Strong knowledge of ServiceNow product features and functionality
  • Exceptional communication and presentation skills
  • Ability to work effectively in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Bachelor's degree in Computer Science, Information Technology, or a related field (Master's degree preferred)
  • 6+ years relevant experience, with proven results
  • Blend of business and technical understanding, prior experience with process improvements