E-Commerce Account Manager

3 days ago

Pune, Maharashtra, India AcquireX Full time

At AcquireX, we are seeking a seasoned E-commerce Account Manager to lead our Amazon and Walmart Marketplace efforts.

We offer a competitive salary range of $120,000 - $180,000 per annum, depending on experience.

Job Description

This role involves managing day-to-day operations on both Amazon Seller Central and Walmart Marketplace, ensuring smooth operations across both platforms. Your responsibilities will include:

  • Listing Optimization: Assist in creating and optimizing product listings for improved visibility on both platforms, ensuring SEO-friendly titles, descriptions, and images.
  • Product Inventory & Fulfilment: Monitor inventory levels to prevent stock outs or overstocking and coordinate timely fulfilment through FBA and WFS.
  • Sales & Performance Monitoring: Track key metrics such as Buy Box percentage and sales velocity, while analyzing reports to identify growth opportunities.
Key Responsibilities

As an E-commerce Account Manager, you will be responsible for:

  • Amazon Account Management:
    • Listing Optimization: Assist in creating and optimizing product listings for improved visibility on both platforms, ensuring SEO-friendly titles, descriptions, and images.
    • Product Inventory & Fulfilment: Monitor inventory levels to prevent stock outs or overstocking and coordinate timely fulfilment through FBA and WFS.
    • Sales & Performance Monitoring: Track key metrics such as Buy Box percentage and sales velocity, while analyzing reports to identify growth opportunities.
  • Advertising & Promotions:
    • Amazon & Walmart Advertising: Support the execution of PPC campaigns and manage budgets to optimize ad performance for better ROI.
    • Promotions & Deals: Help plan and execute promotions to drive traffic and sales, adjusting strategies based on performance metrics.
  • Compliance & Brand Protection:
    • Platform Compliance: Ensure adherence to Amazon and Walmart policies, resolving operational challenges as they arise.
    • Brand Protection: Monitor for unauthorized sellers or counterfeit products to maintain brand integrity.
  • Customer Service & Support:
    • Customer Engagement: Respond promptly to customer inquiries and resolve order-related issues to ensure high satisfaction levels.
    • Review Management: Monitor customer feedback to improve overall customer experience.
  • Data Analysis & Reporting:
    • Sales & Inventory Reports: Assist in creating performance reports that provide insights into product performance.
    • Competitive Analysis: Conduct research on pricing trends and identify product opportunities within both marketplaces.
Requirements

To succeed in this role, you should have:

  • A minimum of 12 years of experience managing Amazon Seller Central and Walmart Marketplace accounts.
  • A basic understanding of listing, advertising, and fulfillment processes on both platforms.
  • Familiarity with PPC advertising and ability to assist in campaign execution.
  • Proficiency in Microsoft Excel for data analysis and report creation.
  • Strong communication skills with attention to detail for optimizing listings.
About AcquireX

We are a dynamic e-commerce company committed to innovation and excellence. Our team is passionate about delivering exceptional results and building long-term relationships with our clients.

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