
Protecting Payment Networks
1 week ago
The primary responsibility of this role is to monitor and analyze network security devices, systems, and tools to ensure the integrity of our payment network. This position requires a deep understanding of logical and physical connectivity issues and their impact on network security posture.
This is a hybrid position that involves working from both remote and office locations. The expectation is to be in the office 50% or more of the time based on business needs. This position may require shift work with 9-hour shifts between 7 AM and 7 PM based on the published schedule, to cover work 365 days a year.
Key Responsibilities:- Monitor, analyze, and resolve network/cloud security devices, systems, and tools incidents.
- Troubleshoot issues stemming from configurations on platforms such as firewalls including web application firewalls, proxies, distributed denial of service systems, data labeling and loss systems, and host-based security controls.
- Follow established Service Level Agreements (SLA) to ensure timely response.
- Support and promote Visa's Cybersecurity operation standards and excellence.
- Continuous improvement of core functions expected from Cybersecurity Operations Center.
- 3 or more years of work experience with a Bachelor's Degree or 2+ years of work experience.
- Work experience or training as a Network/Security Operations Engineer, network/security support analyst or experience across multiple technologies such as firewalls including web application firewall, proxies, distributed denial of service systems, data labelling and loss systems.
- Understanding of network monitoring concepts and management tools. Knowledge of systems, application, and fault monitoring toolsets namely Indeni, Splunk, Moloch, QRadar, Solarwinds, NetCool, or other similar platforms.
Additional requirements include proficiency in ITIL concepts, preferably with knowledge of ServiceNow or other incident and change management tools, and familiarity with payment transaction message flows and diverse types of exceptions that could result in client impacts.
Visa is an EEO Employer and will consider qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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