Career Development Specialist
3 days ago
About Us
We are committed to making high-quality education accessible and affordable to individuals, companies, and governments around the world. This is achieved by collaborating with top-tier universities across various regions. Our short courses, degree programs, professional certificates, and senior executive programs help individuals learn new skills and transform their lives, companies, and organizations.
Our unique model of state-of-the-art technology, curriculum innovation, and hands-on instruction from senior faculty, mentors, and coaches has educated more than 250,000 individuals across 80+ countries. Founded in 2015, we have over 2,000 employees globally and offices in multiple locations worldwide.
Position Overview:
Your role as a Program Advisor is to contact warm leads for programs via phone and email to consult potential students on how our programs can help them achieve their career goals.
Program Advisors are expected to sell with a student-first mentality. This means providing excellent service, helping the potential student make an informed decision, and advising them as if they were your family and friends. We are looking for a talented and competitive Program Advisor who can thrive in a sales environment. The successful candidate will play a key role in achieving our students' acquisition and revenue growth targets.
Role & Responsibilities:
- Advise career changers on how our world-class education from top-tier universities can help launch them into a high-growth career.
- Build and manage a pipeline of leads that have inquired about our programs.
- Provide in-depth and customized information to interested students via phone and email.
- Guide learners through the enrolment process by following up and building urgency without being pushy.
- Adhere to the inside sales process, tools, and data management processes and workflow.
- Provide feedback to leadership on call quality, observed trends, and insights from student conversations.
Key Skills and Qualifications:
- 2+ years of inside sales/consultative selling experience with a consistent track record of exceeding targets in International Edtech markets.
- Excellent verbal, written communication, listening, and critical thinking skills.
- Strong phone presence
- Comfortable making 120+ dials and/or emails a day to connect with warm leads.
- Experience using a CRM (Salesforce preferred)
- Growth Mindset and ability to implement feedback.
- Demonstrated ability to manage and prioritize a large pipeline with different stages in the enrolment process that require follow-up.
- Ability to work remotely and hit metrics without being micromanaged.
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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