Implementation Solutions Specialist
7 days ago
Thomson Reuters is a global leader in providing highly specialized information-enabled software, tools, and services to professionals in the legal, tax, accounting, and compliance industries. Our industry-leading products and services include solutions for legal research, news, and data analytics. With a legacy spanning almost 160 years, we have established ourselves as a trusted partner for knowledge professionals worldwide.
About the Role
The Implementation Specialist role plays a vital part in delivering our e-invoicing solutions to customers. As an Implementation Specialist, you will work closely with cross-functional teams to configure and implement our platform, ONESOURCE Pagero. Your expertise will be essential in ensuring seamless integration and customer satisfaction. This is an excellent opportunity to utilize your skills and experience in IT integrations and configuration, specifically in e-invoicing, and contribute to the growth and success of our organization.
Key Responsibilities
- Collaborate with project managers and stakeholders to define project scope, goals, and deliverables
- Configure and implement our e-invoicing platform, ONESOURCE Pagero, for customers
- Provide training and support to customers on the use of our platform
- Troubleshoot and resolve technical issues arising from implementation
- Work closely with internal teams, including product development, sales, and support, to ensure alignment and effective communication
Benefits
At Thomson Reuters, we offer a range of benefits designed to support your career development and personal well-being. These include flexible vacation policies, mental health days off, access to wellness programs, retirement savings plans, tuition reimbursement, employee incentive programs, and resources for physical and financial well-being. We also provide opportunities for professional growth and development through continuous learning initiatives, skill-building workshops, and mentorship programs.
Culture and Inclusion
We value diversity, equity, and inclusion at Thomson Reuters. Our commitment to creating an inclusive workplace culture is reflected in our business resource groups, which nurture belonging across diverse backgrounds and experiences. We believe that by embracing different perspectives and ideas, we can drive innovation and excellence in everything we do. Join us in shaping the future of knowledge and professional services.
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