Cash Application Process Expert
6 days ago
**Job Overview**
Exela Technologies seeks a seasoned Cash Application Process Expert to join our team. As a key member of our Accounts Receivable department, you will play a crucial role in ensuring the efficient and accurate management of incoming payments.
Main Responsibilities:
- Payment Processing and Allocation: Accurately apply incoming payments from various sources (checks, electronic transfers, credit card payments) to the appropriate customer accounts.
- Account Reconciliation: Regularly reconcile customer accounts and the accounts receivable ledger, investigating and resolving any discrepancies or irregularities in payments.
- Reporting and Record Keeping: Prepare daily, weekly, and monthly reports on the status of accounts receivable and cash applications, maintaining accurate and organized records of all transactions and correspondences.
- Customer Communication and Service: Interact with customers to resolve payment discrepancies, answer queries regarding billing, and provide account statements as needed.
- Process Improvement: Continuously assess and improve the cash application process for increased efficiency and accuracy.
Requirements:
- Bachelor's degree in finance, accounting, or a related field.
- At least 5+ years of experience in accounts receivable and cash applications, with a focus on international customers.
- Proven experience in the IT industry, preferably with exposure to the SaaS and services sector.
- Excellent communication and interpersonal skills, with the ability to interact confidently with internal and external stakeholders.
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